Epic Systems Analyst

Job not on LinkedIn

🕒 July 31

🏈 Ohio – Remote

🏈 Ohio – Remote

⏰ Full Time

🟢 Junior

⚙️ Systems Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 25%

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OhioHealth

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1891

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare • Healthcare Insurance • Wellness

OhioHealth is a not-for-profit healthcare system headquartered in Columbus, Ohio, dedicated to providing exceptional patient care and a wide range of medical services. With facilities spread across multiple locations, OhioHealth offers comprehensive healthcare services including cancer care, maternity, midlife clinics for women, virtual health appointments, and specialized care for transgender and LGBTQ patients. They also focus on patient education with health and wellness classes, support groups, and health quizzes. OhioHealth is committed to improving community health through various community relations and health initiatives. They provide resources such as price transparency, financial assistance, and patient rights information to enhance the healthcare experience for all patients.

📋 Description

• Support the design, build, testing, training, deployment, and ongoing support of Epic applications • Gather and refine stakeholder requirements, map workflows, and design Epic configuration aligned with operational goals and policy • Create and maintain specifications, decision logs, design documents, configuration documentation, workflows, and support procedures • Conduct gap analyses for upgrades, regulatory changes, and new initiatives • Support small projects and enhancements for system implementations and upgrades under senior team guidance • Configure Epic records, master files, profiles, rules, security classes, and workflows • Develop and execute unit, integrated, and UAT test plans; resolve defects and document test evidence • Validate interfaces, printing, reporting, downstream workflows, and regression coverage • Coordinate release management, environment moves, and downtime procedures • Provide go-live and post-live hypercare, rounding, office hours, tip sheets, and at-the-elbow support • Manage service requests and incidents, meeting SLAs through triage, documentation, and root-cause analysis • Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows • Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting • Support regulatory readiness, audits, privacy/security controls, and ITIL-aligned processes • For Application Training role, design and deliver role-based training, maintain CareConnect curriculum and training environments, communicate release impacts, and manage training-related requests and incidents

🎯 Requirements

• Bachelor's Degree in computer science, Information Technology, Healthcare Administration, or a related field • In lieu of degree, 5+ years of experience in system/application analysis, support, or related IT experience • Minimum of 1-3 years of experience in system/application analysis, support, or related IT experience (healthcare environment preferred) • Experience with Epic application(s) and healthcare workflows • Strong requirements gathering, workflow design, and testing skills • Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies • Ability to communicate with clinical and operational stakeholders and managed service providers and produce clear documentation • Ability to support small to medium initiatives and collaborate with cross-functional teams • For Application Training role: Epic Training Environment Build certification/proficiency or ability to obtain within required timeframe, and 1+ year of training environment build or application support experience • Current Epic Certification or Proficiency in relevant modules is preferred for Application Build role • Epic Principal Trainer certification(s) preferred • ITIL Foundation certification desired, not required • Healthcare regulations and compliance knowledge, healthcare applications, cloud platforms, and business intelligence tools are advantageous/desirable

🏖️ Benefits

• Full-time schedule of 40 hours per week • Day shift • Work-from-home arrangement eligible from Ohio