
501 - 1000 employees
Founded 2008
💼 Consulting
🏥 Healthcare
📦 Logistics
💰 Series B on 2015-06
Consulting • Healthcare • Logistics
OneSource Virtual is a leading provider of business process as a service (BPaaS) solutions tailored for Workday customers. They specialize in automating administrative tasks related to payroll, benefits administration, and finance & accounting services. With a strong focus on accuracy and proactive support, OneSource Virtual helps organizations maximize their Workday investment, enabling them to reclaim internal resources and streamline processes through expert services and innovative technology.
🕒 May 30
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501 - 1000 employees
Founded 2008
💼 Consulting
🏥 Healthcare
📦 Logistics
💰 Series B on 2015-06
Consulting • Healthcare • Logistics
OneSource Virtual is a leading provider of business process as a service (BPaaS) solutions tailored for Workday customers. They specialize in automating administrative tasks related to payroll, benefits administration, and finance & accounting services. With a strong focus on accuracy and proactive support, OneSource Virtual helps organizations maximize their Workday investment, enabling them to reclaim internal resources and streamline processes through expert services and innovative technology.
• Serve as the organizational voice on quality outcomes • Own the feedback loop between production failures and responsible development teams • Identify quality leakage points across the SDLC • Define, track, and report key quality metrics • Partner with Engineering leadership to establish a development culture • Define and own the organizational standard for technology planning • Serve as the permanent owner of IT operational processes • Own the end-to-end incident management lifecycle across departments • Build and maintain stakeholder communication templates and distribution standards
• 10+ years of technology leadership experience • at least 5 years in a senior role within a high-volume enterprise environment • demonstrated experience owning and maturing operational processes across incident management, RCA, and technology planning in organizations of 75+ engineering staff • experience driving quality culture changes in engineering organizations • proven ability to influence peers at the VP level without direct authority • experience building communication frameworks and stakeholder notification standards for production incidents in regulated or customer-facing environments • track record of building planning cadences that persist and evolve after initial rollout • strong communication skills
• values-based culture • upward mobility • professional development with opportunities of all kinds
Apply Now🕒 May 29
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