Field Service Engineer 2

🕒 September 24

🌵 Arizona, Texas – Remote

🌵 Arizona – Remote 🤠 Texas – Remote

💵 $55.8k - $83.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Onto Innovation

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2019

🏭 Manufacturing

Semiconductors • Manufacturing • Technology

Onto Innovation is a leading provider of metrology, defect inspection, lithography, and smart manufacturing software solutions. The company focuses on semiconductor manufacturers to help them accelerate product and process development, improve yield, and reduce costs. Onto Innovation offers technologies for incoming bare wafer inspection, final packaging, and everything in between, addressing challenges in logic, foundry, memory, RF/MEMS, image sensors, advanced packaging, LED/power, probe testing, and flat panel display manufacturing. Through innovation, Onto Innovation enables customers to be first-to-market with premium products by solving the most pressing process challenges and enhancing product reliability.

📋 Description

• Execute installation and configuration of complex electro/mechanical equipment and software systems at customer sites • Support ramp activities by performing installations under standard and escalated conditions • Diagnose, troubleshoot, and resolve technical issues during installation and startup • Collaborate with the Ramp Manager and field teams to meet installation schedules and milestones • Ensure installations meet quality, safety, and performance standards • Perform system validation, calibration, and testing to confirm operational readiness • Document installation activities, issues, and resolutions according to company processes • Provide feedback to engineering and product teams to improve installation procedures and product performance • Maintain tools, equipment, and inventory required for installation activities • Support customer interactions during installation with clear communication and professional representation • Participate in training programs on new products, upgrades, and installation methodologies

🎯 Requirements

• Proficient in Microsoft Office products • Strong verbal and written communication skills • Ability to travel domestically and internationally • Must maintain valid travel documentation • Up to 50% travel required, adjustable based on business needs • Minimum 3–5 years of experience in field service, installation, or technical support • BS in electronics, mechanical, or related technical discipline, or equivalent military/technical experience • Hands-on experience with electro/mechanical systems, software integration, and troubleshooting • Knowledge or exposure to optics, image processing, or motion control systems is preferred • Ability to work independently in dynamic field environments while maintaining high quality and customer focus • For certain positions requiring access to technical data, U.S. export licensing review may be necessary for applicants who are not U.S. Citizens, Permanent Residents, or other protected persons under 8 U.S.C. 1324b(a)(3)

🏖️ Benefits

• Health, dental, and vision coverage • Life and disability insurance • PTO • 401(k) with employer match • Employee Stock Purchase Program (ESPP) • Wellness initiatives • Cutting-edge tools • Annual bonus opportunities • Potential long-term incentives tied to company and individual success • Collaborative, inclusive culture