Open Practice
51 - 200 employees
Founded 2005
🏥 Healthcare
💼 Consulting
📦 Logistics
Healthcare • Consulting • Logistics
<Open Practice> is a cloud-based medical billing and revenue cycle management (OpenPM) software provider that automates claims processing, EDI, patient accounts receivable, scheduling, and practice management for RCM companies and independent and enterprise medical practices. It integrates with EMR/EHR systems, offers rules-based scheduling, reporting, patient engagement tools, and accounts receivable automation to accelerate cash flow and maximize collections. Founded in 2005, Open Practice focuses on delivering an all-in-one SaaS solution and partnering with EHR vendors and RCM organizations.
Customer Service Associate
🕒 February 3
🏈 Ohio – Remote
💵 $45k - $50k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
👻 Ghost score 41%
Where this job comes from
Posted on Open Practice's careers page ↗, not through a job board
First seen by Remote Rocketship February 3
Still open on Open Practice's site. Checked 5 hours ago.
Open Practice
51 - 200 employees
Founded 2005
🏥 Healthcare
💼 Consulting
📦 Logistics
Healthcare • Consulting • Logistics
<Open Practice> is a cloud-based medical billing and revenue cycle management (OpenPM) software provider that automates claims processing, EDI, patient accounts receivable, scheduling, and practice management for RCM companies and independent and enterprise medical practices. It integrates with EMR/EHR systems, offers rules-based scheduling, reporting, patient engagement tools, and accounts receivable automation to accelerate cash flow and maximize collections. Founded in 2005, Open Practice focuses on delivering an all-in-one SaaS solution and partnering with EHR vendors and RCM organizations.
📋 Description
• Supporting medical practices using our billing & practice management software • Helping users understand workflows, resolve issues, and work smarter • Troubleshooting billing questions (claims, payments, balances, posting, etc.) • Explaining complex things clearly — to non-technical users • Acting as a problem-solver, not a script-reader • Using customer interactions to come up with new ideas on how to make our software easier to use
🎯 Requirements
• Real medical billing experience (you’ve been in the weeds) • Strong written and verbal communication skills • Curiosity, patience, and follow-through • Someone who takes pride in being helpful and solving problems
🏖️ Benefits
• 401(k) • 401(k) matching • Dental insurance • Flexible spending account • Health insurance • Health savings account • Life insurance • Paid time off • Parental leave • Vision insurance
Apply Now📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Similar Jobs
🕒 January 29
Customer Care Engineer supporting PACS technologies for PaxeraHealth in a remote role. Solve technical issues and implement healthcare imaging solutions.
🕒 January 28
Customer Service Representative providing effective support and resolving inquiries remotely. Aiming for a positive customer experience through various communication channels.
🗣️🇪🇸 Spanish Required
🕒 January 27
Customer Care L3 Engineer providing high-level technical support for healthcare imaging solutions at PaxeraHealth. Collaborating with clients to resolve software and technical issues.
🕒 January 22
Client Support Specialist providing software application support for nonprofit organizations. Focused on delivering personalized training and troubleshooting for Sage Intacct and related ERP packages.
🕒 January 19
Customer Associate providing exceptional service and support for American Bath Factory customers. Addressing inquiries and resolving issues via phone, email, and chat in a remote environment.
