Director, Inspection Operations – Optimization

🕒 June 27

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OPENLANE

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🚘 Automotive

🏪 Marketplace

🤝 B2B

💰 $10M Venture Round - OPENLANE on 2008-12

Automotive • Marketplace • B2B

OPENLANE is a company that builds and operates digital wholesale marketplaces and end-to-end services for used vehicles. It operates national and regional marketplaces across the US, Canada and Europe, provides technology platforms (auction simulcast, remarketing, inventory/inspection and vehicle data/pricing tools), and offers finance and ancillary services (floorplan/inventory financing, shipping, recovery and title/remarketing services) targeted primarily at dealers, lenders and commercial vehicle customers. The company positions itself as a B2B wholesale automotive marketplace and service provider.

📋 Description

• Leading the transformation of field operations into a unified, scalable, and technology-enabled operating model (50%) • Building and implementing modern processes, workflows, and standards across field teams (30%) • Driving data-informed decisions across routing, territory design, capacity, and SLA performance (10%) • Establishing standardized metrics, performance visibility, and accountability across all regions (10%)

🎯 Requirements

• 8-10+ years of experience in leading operational transformation, change initiatives, or large-scale process improvements with measurable business impact and results • Bachelor's degree in business, operations, logistics, or a related field; equivalent experience considered • Experience building, scaling, or integrating distributed or field-based teams across multiple regions • Deep understanding of field operations, logistics, or service delivery models at scale • Proficiency in operational transformation, change leadership, and scalable process design • Ability to align territory planning, routing optimization, and workforce utilization with cost efficiency drivers • Expertise in capacity planning, resource forecasting, and operational performance optimization • Experience in building and scaling distributed field teams, including contractors and FTEs • Proven ability to drive cross-functional alignment across Sales, Operations, Product, and Data • Experience with routing, scheduling, or workforce management tools • Strong data fluency with the ability to translate insights into operational decisions

🏖️ Benefits

• Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) • Immediately vested 401K (US) or RRSP (Canada) with company match • Paid Vacation, Personal, and Sick Time • Paid maternity and paternity leave (US) • Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) • Robust Employee Assistance Program • Employer paid Leap into Service Day to volunteer • Tuition Reimbursement for eligible programs • Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization • Company culture of internal promotions, diverse career paths, and meaningful advancement