Independent Account Executive

🕒 September 29

🇺🇸 United States – Remote

💵 $28 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💼 Account Executive

👻 Ghost score 0%

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OPENLANE

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🚘 Automotive

🏪 Marketplace

🤝 B2B

💰 $10M Venture Round - OPENLANE on 2008-12

Automotive • Marketplace • B2B

OPENLANE is a company that builds and operates digital wholesale marketplaces and end-to-end services for used vehicles. It operates national and regional marketplaces across the US, Canada and Europe, provides technology platforms (auction simulcast, remarketing, inventory/inspection and vehicle data/pricing tools), and offers finance and ancillary services (floorplan/inventory financing, shipping, recovery and title/remarketing services) targeted primarily at dealers, lenders and commercial vehicle customers. The company positions itself as a B2B wholesale automotive marketplace and service provider.

📋 Description

• Support and cultivate customer retention and acquire new accounts in the assigned territory • Act as the personal liaison and main point of contact for dealerships within a dedicated region/book of business • Set and meet customer expectations while facilitating an exceptional customer experience • Use a consultative sales approach and superior customer service to help accounts utilize OPENLANE software successfully • Drive user adoption within the dedicated region • Understand customer business needs and drive growth • Maintain communication with all departments and work cross-organizationally to resolve issues and ensure stakeholder satisfaction • Develop and maintain competitive knowledge of products, industry trends, and other developments • Document research and customer interactions in the CRM • Track call activity and performance against goals, sales targets, and KPIs using CRM software • Coach customers on best practices through personalized guidance and support

🎯 Requirements

• 3-5 years of related sales and/or account management experience • Strong understanding of online technologies and proficiency in Google Suite offerings • Proven track record as a proactive problem-solver, taking ownership of issues from beginning to end • Excellent oral and written communication skills, with a focus on customer service • Strong organizational, time management, and prioritization skills; capable of handling multiple demands at any given time • Proven ability to work autonomously and stay focused in a remote work environment • Experience with Salesforce (nice to have) • Bachelor's Degree (nice to have) • Experience with DOMO or other data analysis tools (nice to have) • Experience working with Slack (nice to have) • Automotive experience (nice to have)

🏖️ Benefits

• Competitive pay • Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) • Immediately vested 401K (US) or RRSP (Canada) with company match • Paid Vacation, Personal, and Sick Time • Paid maternity and paternity leave (US) • Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) • Robust Employee Assistance Program • Employer paid Leap into Service Day to volunteer • Tuition Reimbursement for eligible programs • Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization • Company culture of internal promotions, diverse career paths, and meaningful advancement • Target Bonus Range: $0.00 - $2,500.00 USD Monthly