
1001 - 5000 employees
đ Automotive
đŞ Marketplace
đ¤ B2B
đ° $10M Venture Round - OPENLANE on 2008-12
Automotive ⢠Marketplace ⢠B2B
OPENLANE is a company that builds and operates digital wholesale marketplaces and end-to-end services for used vehicles. It operates national and regional marketplaces across the US, Canada and Europe, provides technology platforms (auction simulcast, remarketing, inventory/inspection and vehicle data/pricing tools), and offers finance and ancillary services (floorplan/inventory financing, shipping, recovery and title/remarketing services) targeted primarily at dealers, lenders and commercial vehicle customers. The company positions itself as a B2B wholesale automotive marketplace and service provider.
đ Yesterday
đşđ¸ United States â Remote
đľ $28 / hour
â° Full Time
đĄ Mid-level
đ Senior
đ§âđź Account Executive
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1001 - 5000 employees
đ Automotive
đŞ Marketplace
đ¤ B2B
đ° $10M Venture Round - OPENLANE on 2008-12
Automotive ⢠Marketplace ⢠B2B
OPENLANE is a company that builds and operates digital wholesale marketplaces and end-to-end services for used vehicles. It operates national and regional marketplaces across the US, Canada and Europe, provides technology platforms (auction simulcast, remarketing, inventory/inspection and vehicle data/pricing tools), and offers finance and ancillary services (floorplan/inventory financing, shipping, recovery and title/remarketing services) targeted primarily at dealers, lenders and commercial vehicle customers. The company positions itself as a B2B wholesale automotive marketplace and service provider.
⢠Act as the main point of contact for dealerships within the assigned book of business and drive growth by understanding customer business needs ⢠Maintain communication with all departments and act cross-organizationally to ensure stakeholder satisfaction and issue resolution ⢠Develop and maintain competitive knowledge and expertise in products, industry trends, and other developments ⢠Understand and react to the competitive landscape ⢠Document research and customer interactions in the CRM ⢠Track daily, weekly, and monthly call activity and performance measurements against goals and sales targets using CRM software ⢠Meet or exceed goals and KPIs ⢠Coach customers on best practices and empower them through personalized guidance and support ⢠Support and cultivate customer retention and acquire new accounts in the assigned territory ⢠Act as liaison for dealerships within a dedicated region and facilitate an exceptional customer experience ⢠Guide customers in using OPENLANE's digital used-vehicle marketplace software
⢠3-5 years of related sales and/or account management experience ⢠Strong understanding of online technologies ⢠Proficiency in Google Suite offerings ⢠Proven track record as a proactive problem-solver, taking ownership of issues from beginning to end ⢠Excellent oral and written communication skills, with a focus on customer service ⢠Strong organizational, time management, and prioritization skills ⢠Ability to handle multiple demands at any given time ⢠Proven ability to work autonomously and stay focused in a remote work environment ⢠Experience with Salesforce preferred ⢠Bachelor's Degree preferred ⢠Experience with DOMO or other data analysis tools preferred ⢠Experience working with Slack preferred ⢠Automotive experience preferred ⢠Must be able to work EST hours, as indicated by the role title
⢠Competitive pay ⢠Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) ⢠Immediately vested 401K (US) or RRSP (Canada) with company match ⢠Paid Vacation, Personal, and Sick Time ⢠Paid maternity and paternity leave (US) ⢠Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) ⢠Robust Employee Assistance Program ⢠Employer paid Leap into Service Day to volunteer ⢠Tuition Reimbursement for eligible programs ⢠Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization ⢠Company culture of internal promotions, diverse career paths, and meaningful advancement ⢠Target bonus range: $0.00 - $2,500.00 USD monthly
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