Renewals Specialist

🕒 September 21

🇺🇸 United States – Remote

💵 $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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OpenSesame

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2011

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

OpenSesame is a company that specializes in providing comprehensive online training solutions for businesses across various industries. It offers a robust marketplace of courses that cater to numerous training needs such as compliance, leadership, management, diversity, equity, inclusion, wellness, and technology. OpenSesame focuses on integrating seamlessly with existing tech stacks and provides tools and expert guidance to help businesses craft skill-building paths tailored to their specific goals. Since 2011, OpenSesame has been dedicated to unlocking the potential of employees around the globe by closing critical skill gaps and enhancing workplace training programs.

📋 Description

• Drive the entire customer renewal cycle, including pricing strategy, negotiations, proposals, quotes, Sales Orders, opportunity closing, and RFP completion • Partner with Customer Success Managers to demonstrate customer value and drive contract renewals • Build relationships with Sales, Finance, Legal, and other cross-functional teams • Generate quotes and Sales Orders and close opportunities • Manage assigned renewals and resolve roadblocks to ensure on-time completion • Craft pricing proposals with Customer Success Managers • Review customer usage metrics and articulate delivered value • Forecast and close renewals while identifying upsell opportunities • Own the renewals and upsell lifecycle for SMB and mid-market customers • Diagnose renewal risks and lead negotiation calls with Procurement teams • Manage the renewals pipeline and maintain accurate forecasting • Manage enterprise renewals • Maintain daily, accurate records of activities, opportunities, and forecasts in Salesforce • Identify customer needs, market dynamics, and expansion opportunities to strengthen retention and revenue growth

🎯 Requirements

• Proven experience in Procurement, Vendor Management, Account Management, or Sales • Strong negotiation skills • Experience driving contract renewals and customer retention • Ability to build systems, drive alignment, and create impact at scale • Ability to work with CPQ/SFDC and Salesforce • Ability to generate quotes and Sales Orders • Ability to complete RFPs • Ability to analyze customer usage metrics and articulate customer value • Ability to manage renewal and upsell pipelines • Ability to collaborate with Customer Success, Sales, Finance, and Legal • Ability to travel up to 15 days per year

🏖️ Benefits

• Comprehensive medical, dental, and vision coverage • Flexible PTO • 401(k) matching • Incentive stock options • Volunteer time off • Employee Resource Groups • Generous professional development program • Dedicated annual time off for learning and growth • Remote-first work arrangement • All-company in-person meetings several times a year