Solution Manager

🕒 May 20

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 76%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 179 days.
• Reposted 2 times.
• No salary listed.

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OpenSymmetry

WebsiteLinkedInAll Job Openings

51 - 200 employees

🛡️ Insurance

📦 Logistics

📣 Marketing

Insurance • Logistics • Marketing

OpenSymmetry is a global consulting company specializing in sales performance management solutions. They offer services that include strategy planning, solution deployment, managed services, and strategic compensation, helping organizations to optimize their sales force and achieve greater operational efficiency. With a presence in the United States, United Kingdom, and India, OpenSymmetry supports a variety of industries such as financial services, insurance, and telecommunications. Their expertise lies in deploying and managing incentive compensation and sales performance management systems, making them a trusted partner in driving sales success and transformation for their clients.

📋 Description

• Manage engagements with up to 10 small, mid-sized, and large clients concurrently • Combine project leadership with technical acumen to learn new technologies and develop high-level understanding of SPM and ICM platforms • Apply expertise in incentive compensation management processes, data integrations, and solution delivery • Guide project teams, advise clients, and drive successful business outcomes • Spend time on-site or remotely with each client and provide guidance and direction to teams of 1–20 consultants • Understand the commercial aspects of each account, proactively manage OpenSymmetry’s financial risk, and raise concerns to management • Quickly learn new technologies and develop high-level understanding of Sales Performance Management and Incentive Compensation Management technologies

🎯 Requirements

• Manage technology-focused projects from kickoff through delivery, overseeing technical execution and serving as the primary point of contact and trusted advisor for clients and stakeholders • Demonstrate complete command of the scope of work throughout the system development life cycle (definition, design, build, testing, deployment, and maintenance), enforcing quality assurance standards across deliverables • Manage project scope, client change requests, and risks, proactively identifying, assessing, and mitigating issues while ensuring client satisfaction and project stability • Identify and resolve project challenges using problem-solving techniques to overcome obstacles and ensure successful project delivery, aligned with client goals and expectations • Ensure compliance with OpenSymmetry’s project management methodology, including the OS Project Stage Checklist and documentation templates, while maintaining accurate project records in Smartsheets and other platforms • Provide comprehensive status updates covering financials, risks, and milestones • Own and manage project financials, including forecasting, budgeting, profitability, billing, invoicing, and financial reporting • Identify and drive opportunities to improve revenue and align with organizational targets • Serve as a mediator for internal resource or software issues and resolve conflicting priorities for members of cross-functional teams • Actively manage support and service delivery contracts from initiation and transition to meet contractual obligations • Develop and maintain strong client relationships; organize and facilitate client and internal governance meetings • Lead project teams of varying size, mentor and provide feedback to team members and peers • Support pre-sale activities, including proposal generation, change requests, sales presentations, and Statement of Work creation • Qualifications include project financials experience: budgets, billing, staffing/resources, forecasting, profit margin, and utilization • Ability to travel as needed • Experience establishing and maintaining executive-level communications and relationships • Strong command of project implementation methodologies and enterprise systems deployment deliverables • Experience developing reusable processes, templates, and toolkits for rapid deployment and/or support activities • Strong problem-solving skills and ability to identify issues, analyze root causes, and implement solutions • Experience directing cooperative project-team efforts with responsibility for costs, delivery methods, and staffing • Ability to influence and gain acceptance in sensitive situations • Ability to assess and communicate project risks • Excellent customer advocacy, relationship, written, and verbal communication skills • Degree in Business, Computer Science, Math, or Science is helpful; Project Management certifications are also helpful • Experience with Sales Operations and/or Compensation Administration • Experience with IBM ICM, Callidus, Xactly, Oracle, or similar SPM/ICM, ERP, CRM, or HR enterprise applications

🏖️ Benefits

• Comprehensive health, dental, vision package • 401K with company match • Volunteer Time Off • Competitive and Healthy PTO Policy • Flexible work schedule to support work life balance • Strengths-driven culture • Amazing, fun and collaborative co-workers

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