Client Director

🔥 0 minutes ago

🇨🇦 Canada – Remote

💵 $115.8k - $165.8k / year

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 0%

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OpenText

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1991

🏢 Enterprise

☁️ SaaS

🤝 B2B

💰 $1G Post IPO debt on 2022-12

Enterprise • SaaS • B2B

OpenText is a Canadian enterprise software company that provides enterprise information management solutions and cloud-based services. It offers products for enterprise content management, document and records management, information governance, collaboration, and related IT/cloud operations, serving business customers with both on-premises and SaaS delivery models. The company's public materials emphasize enterprise-focused careers, cloud and IT operations, client success, and professional services.

📋 Description

• Drive Professional Services sales, revenue generation, and client success across FSI and major banks • Collaborate with peers across North America to achieve bookings, revenue, margin, and client advocacy goals • Own all aspects of Professional Services within the territory • Drive services sales and support license and cloud opportunities • Ensure successful solution implementation • Serve as a trusted advisor and position the full Professional Services portfolio • Develop client solutions and build a pipeline to meet quarterly bookings targets • Expand existing accounts through solution delivery, enhancements, and managed services • Lead opportunity lifecycle management, including forecasting, SOW/proposal creation, approvals, and Salesforce (CEM) updates • Negotiate project scope, timelines, and costs with internal teams and external vendors • Own revenue forecasting and reporting for senior leadership • Manage end-to-end T&M and fixed-fee project execution, including planning, resource forecasting, risks/issues, and delivery tracking • Support business development through RFP responses, opportunity tracking, and cross-functional alignment • Engage C-level stakeholders across commercial and public-sector clients • Drive process improvements and lead or mentor teams to improve delivery and operational efficiency

🎯 Requirements

• 10+ years of IM/IT experience with a degree/diploma or equivalent • 7+ years working with enterprise IT systems • Proven track record of selling into enterprise clients • Strong preference for Financial Services industry experience • Strong understanding of complex business/technical processes and project management methodologies • Experience selling Professional Services, including opportunity sizing and solution estimation • Expertise in large-scale ECM implementations and mapping business needs to solutions (e.g., OpenText) • Demonstrated success managing and closing engagements ($1M+ annually preferred) • Background in major consulting firms and experience with enterprise clients (Ontario region preferred) • Strong executive presence, communication skills, and professionalism • High ownership mindset with a commitment to meeting client needs • Preference for candidates based in the Toronto/GTA area • Willingness to travel up to 3–4 days per week

🏖️ Benefits

• Benefits package supporting physical, emotional, and financial wellbeing • Variable and commission compensation opportunities for eligible roles • Vacation entitlement • Paid time off • Reasonable accommodation during the application or recruiting process • Diversity and inclusion commitment • Collaboration, innovation, and personal growth opportunities