Follow Up Specialist

🕒 September 8

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Ovation Healthcare

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 45 years

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

Ovation Healthcare is a leading provider of shared services for independent hospitals and health systems. With over 45 years of experience, the company enhances hospital and system performance through services like leadership advisory, supply chain management, revenue cycle management, technology services, and clinical care management. Ovation Healthcare is dedicated to supporting the financial and clinical needs of hospitals while preserving their focus on patient care and community wellness. Their educational programs and consulting services aim to strengthen hospital operations, making healthcare delivery more efficient and effective.

📋 Description

• Work on electronic denials, paper denials, and unpaid claims reports to resolve denied or unpaid claims across insurance carriers • Forward denials to other departments for proper handling • Correct and resubmit claims in clearinghouse portals and billing systems • Direct rejected and denied claims to other departments when warranted • Identify denial trends and report them to the lead to help prevent future denials • Open cases and work with clearinghouses when claim rejections are received in error • Review denied claims for correction and resubmission • Use payer websites and online portals to research denied claims • Follow up with insurance carriers on unpaid claims after the specified claim age • Contact insurance companies by telephone, portals, and email regarding claims denied in error or requiring additional information • Research claims using multiple online websites and portals • Identify denial trends and carrier issues and report them to the lead • Process appeals on denied claims

🎯 Requirements

• 1–2 years’ experience in AR Follow-Up • Experience in Professional CMS 1500 Billing • Experience with multiple clearinghouses, billing systems, and EMRs • Knowledge of multiple states’ billing requirements • Knowledge of commercial and government payers • Basic medical billing knowledge • Basic health insurance carrier billing and reimbursement policies • Problem solving and dispute resolution skills • Ability to multitask and adapt to changing regulations • Strong verbal and written communication skills • Excellent organizational and time-management abilities • Proficiency in Microsoft Office applications including Teams, Outlook, and Excel • Ability to prioritize effectively • High attention to detail • Reliable internet access • Ability to sit for long periods while working at a desk or computer • Regular use of a keyboard, mouse, and other computer peripherals

🏖️ Benefits

• 100% remote work • Designated home office or other quiet and secure workspace • Reliable internet access for the remote workspace