Manager, Client Engagement

🕒 July 21

🗽 New York – Remote

🗽 New York – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤝 Client Partner

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Ovation Healthcare

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 45 years

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

Ovation Healthcare is a leading provider of shared services for independent hospitals and health systems. With over 45 years of experience, the company enhances hospital and system performance through services like leadership advisory, supply chain management, revenue cycle management, technology services, and clinical care management. Ovation Healthcare is dedicated to supporting the financial and clinical needs of hospitals while preserving their focus on patient care and community wellness. Their educational programs and consulting services aim to strengthen hospital operations, making healthcare delivery more efficient and effective.

📋 Description

• The Manager, Client Engagement serves as the principle executive contact with Spend Management members • Responsible for working with the members, specifically the C-Suite, Executive Leadership, and Supply Chain team within the facility to drive value and savings to enhance their performance • Expanding Ovation Healthcare’s footprint with the member and driving growth • Move strategic customers from current state to a trusted strategic partnership • Formalize partnership through an agreement that is recognized across Ovation Healthcare and the account • Meet member specific targets for organic growth, contract performance, compliance, conversions, renewal, savings and strategic objectives • Establish productive, professional, and consultative relationships with C-Suite, executive personnel and supply chain team throughout member organization • Build credibility and trust through collaboration • Present quarterly business reviews to executive team to reinforce Ovation value, demonstrate executed savings, and highlight progress on key initiatives • Lead solution development efforts that best address customer needs • Coordinate the involvement of the Spend Management teams to develop and articulate a strategic vision for member to meet account performance objectives and customers' expectations

🎯 Requirements

• Bachelor’s degree in business or management related field, MBA preferred • Demonstrated understanding of end-to-end supply chain processes, acquired through 3+ years • Minimum 2+ years of strategic account management • Sales experience- prospecting, pipeline development, conversion not required but helpful • Experience negotiating group agreements in the areas of medical devices and/or purchased services not required, but helpful • Value analysis experience not required, but helpful • Project management experience or knowledge • Experience working with data analysis and visualization tools such as Microsoft PowerBI • Experience with Excel, Word, Outlook, and PowerPoint • CRM (Salesforce) experience preferred

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work arrangements • Professional development