Manager, Solutions Engineering

🕒 April 9

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

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Paddle

WebsiteLinkedInAll Job Openings

201 - 500 employees

☁️ SaaS

💳 Fintech

🤝 B2B

💰 Debt Financing on 2022-05

SaaS • Fintech • B2B

Paddle is a comprehensive merchant of record and payment solution specifically designed for SaaS businesses. It provides a complete suite of products and services including billing, subscription management, pricing strategies, tax compliance, fraud protection, and more. Paddle helps software companies manage payments, streamline billing, and enhance customer retention with tools like ProfitWell Metrics and Price Intelligently. By handling sales taxes, fraud liability, and all aspects of the billing process, Paddle enables SaaS businesses to focus on growth without worrying about the complexities of global compliance.

📋 Description

• Build a high-performing team that delivers exceptional results and drives regional revenue, creating an environment where people love the work and impact they're making • Be a role model who improves everything around you - from team processes to customer experiences to cross-functional collaboration • Own successful go-lives and revenue realization, ensuring your team delivers high-quality implementations that meet commitments and drive measurable value • Translate company objectives into clear priorities and measurable goals, ensuring your team understands how their work connects to Paddle's mission and success • Foster a culture where people feel safe to innovate, take ownership, and continuously raise the bar • Champion collaboration across teams and geographies, balancing regional needs with company-wide priorities to maximize impact

🎯 Requirements

• Demonstrated leadership experience - whether through managing a team, leading a Solutions function, or mentoring others in customer-facing technical roles • Experience across the full customer lifecycle from pre-sales through go-live, with a track record of driving revenue realization • Deep understanding of both solutions engineering craft and what it takes to be a great people leader • Talent for simplifying complexity - breaking down ambiguous challenges into clear action and helping others do the same • Passion for coaching and developing people, with a track record of helping team members grow through honest, direct feedback • Data-driven approach to making decisions, setting measurable goals, and tracking team performance • Strong cross-functional partnerships and networks of trust across teams and geographies

🏖️ Benefits

• Attractive salaries • Stock options • Retirement plans • Private healthcare • Wellbeing initiatives • Unlimited holidays • 4 months paid family leave regardless of gender • Annual learning fund • Regular internal and external training