Resource Consultant

Job not on LinkedIn

đź•’ August 29

⚔️ Virginia, West Virginia – Remote

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⏰ Full Time

🟡 Mid-level

đźź  Senior

đź’Ľ Consultant

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Logo of PALCO

PALCO

2 - 10 employees

Founded 2010

🤝 B2B

📣 Marketing

B2B • Marketing

PALCO is a marketing agency specializing in both digital and offline marketing. Their expertise lies in developing market strategies and enhancing business potential, helping companies grow. They offer a comprehensive range of services typical of a marketing department, an advertising agency, and a video production company.

đź“‹ Description

• Guide, mentor, teach, and support individuals, elderly people, and individuals with disabilities using Personal Options services • Meet with participants in their homes at least every six months • Demonstrate expertise in Personal Options services, applicable West Virginia waiver programs, and Palco policies • Educate and mentor participants or designated representatives on program rights, responsibilities, and risks • Monitor and evaluate participants' ability to participate in the program • Assist with developing and implementing initial and updated service/spending plans • Monitor service/spending plan utilization • Report and respond to member or representative complaints and grievances • Act as a mandatory reporter for suspected abuse, neglect, exploitation, and other required incidents • Use a person-centered approach in participant interactions • Document participant visits accurately on a company-issued laptop • Log events and run reports electronically • Complete daily administrative tasks, including scheduling visits and responding to company communications • Follow Palco operational procedures and privacy practices • Participate in shadowing opportunities and required training • Distribute new information to assigned participants in a timely manner

🎯 Requirements

• Minimum of three years of experience working with the public • High School Diploma or equivalent required • Experience as a patient navigator, community connector, community health worker, lay health advisor, health educator, or case manager preferred • Professional verbal and written communication skills • Ability to electronically document visits • Proficient skills with Microsoft Office, Microsoft Outlook, and Internet • Good problem-solving skills • Willingness to travel within a geographically established region to meet participants in their homes • Willingness to work with people of all ages and disabilities • Valid driver's license and dependable mode of transportation • Active prepaid or contract cell phone plan for continual communication • Ability to pass a criminal background check and maltreatment check • Travel is required

🏖️ Benefits

• Generous Paid time off • Annual bonus potential • Retirement savings support • Career growth opportunities • Paid training • Internal and external learning opportunities • Employer shared health insurance cost • Employer paid disability insurance • Employer paid life and AD&D insurance • Vision insurance • Cancer insurance • Voluntary life insurance • Remote work environment • Paid holidays • Work/life balance • Company-issued laptop

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