Product Solution Manager

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🕒 April 8

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PandaPay®

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2014

💳 Fintech

🤝 B2B

🛍️ eCommerce

Fintech • B2B • eCommerce

PandaPay® is a payment solutions company dedicated to simplifying transactions for entrepreneurs. With a strong emphasis on customer care and transparency, PandaPay offers tailored solutions for small and medium enterprises (SMEs), ensuring that each business receives the unique support it needs. The company prides itself on quick response times, advanced technology, and a commitment to honest and clear pricing, making it easier for business owners to manage their payment processes without surprises or hidden fees.

📋 Description

• Partner with prospective clients, partners, and internal stakeholders to understand business objectives, workflows, pain points, and technical requirements • Design and recommend tailored PandaPay payment, POS, and SaaS solutions • Act as the product and technical subject matter expert during the sales cycle • Participate in discovery meetings, technical discussions, demonstrations, and solution design sessions • Deliver customized product demonstrations and maintain demonstration environments • Develop and deliver product training for internal teams, implementation specialists, sales representatives, channel partners, and clients • Develop expertise across payment processing, POS solutions, SaaS applications, APIs, integrations, reporting tools, hardware, and emerging technologies • Collect and analyze feedback to identify product enhancement opportunities • Translate business requirements into documentation and recommendations for Product and Development teams • Support feature prioritization, product validation, and solution refinement • Create and maintain product documentation, implementation guides, SOPs, configuration documentation, FAQs, sales playbooks, onboarding materials, demo scripts, and knowledge resources • Collaborate with Product, Development, Sales, Marketing, Customer Success, Implementation, and Support teams • Facilitate transitions from sales through onboarding and implementation • Monitor fintech, payments, SaaS, POS, retail technology, hospitality, automation, and business software trends • Analyze competitor offerings and customer expectations to provide product strategy recommendations • Support sales collateral, competitive comparison guides, technical documentation, implementation resources, partner enablement materials, and customer presentations

🎯 Requirements

• 2–5 years of experience in Product Solutions, Sales Engineering, Technical Pre-Sales, Solution Consulting, Product Management, Product Operations, or Product Implementation • Experience within fintech, SaaS, payment processing, POS technology, ERP systems, hospitality technology, retail technology, or enterprise software strongly preferred • Fully bilingual in French and English • Exceptional written and verbal communication skills • Ability to simplify complex technical concepts for technical and non-technical audiences • Experience delivering product demonstrations, presentations, and training sessions • Strong analytical, documentation, organizational, and project coordination skills • Working knowledge of APIs, integrations, software workflows, payment ecosystems, and operational business processes • Ability to manage multiple priorities in cross-functional environments • Strong problem-solving abilities with a customer-first mindset • Must be legally eligible to work and reside in Canada

🏖️ Benefits

• Work on cutting-edge payment, POS, and SaaS technologies • Influence product direction and contribute directly to product innovation • Collaborate with senior leadership and cross-functional teams across the organization • Lead product enablement initiatives that support company-wide growth • Grow your career within a high-performance organization offering long-term leadership opportunities • Competitive compensation package including performance-based incentives • Remote work