Manager, Site Payment Services

🕒 August 18

🌐 Serbia, Poland, +2 more countries – Remote

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⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

👻 Ghost score 10%

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Logo of Parexel

Parexel

10,000+ employees

Founded 1983

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 Venture Round on 1990-01

Consulting • Healthcare • Logistics

Parexel is one of the world's largest clinical research organizations (CROs), providing comprehensive services for the clinical development process from Phase I to IV. The company specializes in portfolio management, clinical trial management, regulatory strategy, market access, and lifecycle management for biopharmaceuticals. Parexel aims to speed life-changing medicines to market by leveraging its clinical, regulatory, and therapeutic expertise. With a global team of over 21,000 professionals, Parexel works to integrate patient insights and innovative trial designs to develop treatments across therapeutic areas such as oncology, neuroscience, rare diseases, and more. It focuses on delivering patient-centric and efficient clinical trials.

📋 Description

• Lead and mentor a diverse global Site Payment Services team • Manage performance through regular feedback, appraisals, and recognition • Develop team capabilities through technical support, coaching, and professional development • Oversee end-to-end site payment management • Ensure timely and accurate fund setup and Investigator invoice payments • Implement process improvements with management and trainers • Address team queries efficiently and correctly • Track project-specific training and document lessons learned • Prepare monthly dashboards and regular reports for senior management • Monitor team productivity, quality metrics, and time reporting alignment

🎯 Requirements

• Minimum 7+ years of professional experience in a Clinical Research Organization, Finance/Accounting function, or comparable field • Experience in Site Payments highly advantageous • Minimum 1+ years of management experience with a proven track record of leading teams • Expertise in onboarding, mentoring, and coaching direct reports • Excellent financial management knowledge and acumen • Outstanding interpersonal, verbal, and written communication skills • Ability to lead and engage team members to achieve departmental and corporate goals • Strong proficiency with MS Excel, PowerPoint, Word, and web-based IT systems • Flexible, adaptable approach with enthusiasm for managing multiple priorities • Comfort working in matrix environments and collaborating across teams • Patient, quality-focused, and client-centric mindset • Bachelor's degree or equivalent qualification • Advanced to excellent English proficiency for non-native speakers

🏖️ Benefits

• Professional development • Technical support, coaching, and mentoring • Recognition of outstanding contributions • Positive, results-oriented work environment

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