Sales Account Manager

🕒 September 14

🇺🇸 United States – Remote

💵 $100k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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PAR Technology

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1982

🍽️ Food & Beverage

💼 Consulting

📦 Logistics

Food & Beverage • Consulting • Logistics

PAR Technology is a company that provides a comprehensive suite of technology solutions aimed at the restaurant and hospitality industries. Their offerings include point of sale (POS) systems, digital ordering platforms, payment services, and customer loyalty solutions. PAR Technology aims to streamline restaurant operations through cloud-based technologies that improve speed of service, reduce wait times, and enhance the overall guest experience. They cater to various settings such as quick service, fast-casual, cinemas, casinos, theme parks, hospitality establishments, and convenience stores. By integrating various processes from front of house to back of house, PAR Technology supports a unified commerce experience for enterprises and businesses aspiring for growth.

📋 Description

• Own and expand relationships within the largest customer accounts • Lead complex enterprise renewals • Uncover and close growth and upsell opportunities • Partner with executive stakeholders to maximize customer value from Punchh • Lead end-to-end renewal strategy for a customer portfolio • Negotiate complex agreements and maximize long-term account growth • Achieve and exceed retention, renewal, and expansion objectives • Build trusted relationships with executive stakeholders • Advise customers on loyalty, marketing, and customer engagement strategies • Align Punchh solutions with evolving customer goals and priorities • Partner with Sales Engineering, Marketing, Product, Customer Success, and Finance • Leverage customer data, usage trends, and market intelligence to drive account strategy • Monitor industry trends and competitive movements

🎯 Requirements

• 3-5 years of experience in renewals, strategic account management, or customer growth within a SaaS environment required • Experience in restaurant, hospitality, or QSR software or technology required • Experience with loyalty, marketing, or adjacent customer engagement platforms is a major plus • Proven success leading complex, high-value renewals and expansion opportunities • Strong executive presence and ability to build trusted relationships and negotiate with VP and C-level stakeholders • Experience navigating complex contract negotiations, multi-year agreements, and commercial discussions • Experience leveraging CRM tools and customer insights to inform account strategy and renewal planning • Ability to thrive in fast-paced, high-growth environments • Legally authorized to work in the U.S. or Canada

🏖️ Benefits

• Commission eligibility • Potential bonus and/or equity, as applicable • Equal employment opportunities • Reasonable accommodations for individuals with disabilities