Manager, Quality Control – BSA/AML & Sanctions Operations

🕒 August 28

🌵 Arizona, Kentucky, +4 more states – Remote

🌵 Arizona – Remote 🐎 Kentucky – Remote 🚗 Michigan – Remote 🔔 Pennsylvania – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote

💵 $72k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🚨 AML and Financial Crime

👻 Ghost score 8%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Pathward

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🛡️ Insurance

💼 Consulting

📦 Logistics

Insurance • Consulting • Logistics

Pathward is a federally registered financial institution that provides robust banking infrastructure, proven technology resource partners, and dynamic collaboration to assist third-party partners in delivering banking programs that meet customer demands. The company focuses on providing a variety of financial solutions including issuing, acquiring, digital payments, credit solutions, and professional tax solutions, among others. Additionally, Pathward supports commercial finance through working capital, equipment finance, structured finance, and insurance premium finance. Committed to financial inclusion, Pathward powers financial access and innovation through strategic partnerships, including efforts to support renewable energy loan growth.

📋 Description

• Manage the day-to-day operation of the independent QC function across BSA/AML & Sanctions Operations • Operate the QC program across all five review populations while maintaining independence from production disposition authority • Apply and maintain risk-based, stratified sampling methodology with new-hire oversampling; recommend refinements based on results • Apply the critical, significant, and administrative error taxonomy aligned to the OCC five-element documentation baseline • Execute escalation and re-work rules and surface gaps to the Director • Lead the QC Lead and QC Analysts • Run monthly calibration between QC, Leads, and Managers with documented outcomes • Compile QC results and thematic trends for the Director to report into BSA/AML governance • Track and follow up on effective-challenge items to closure • Coordinate read-only system access for Actimize, FCRM, and Bridger • Maintain the QC results repository and ensure QC holds no production disposition rights • Operate according to the Financial Crimes Compliance Independent Testing and Quality Assurance Program Document • Support the Director's engagement with Financial Crimes Compliance Independent Testing and Quality Assurance and Internal Audit

🎯 Requirements

• Bachelor's degree required • CAMS required • CFE, CFCS, or CRCM preferred • 6–9 years of BSA/AML experience, including quality assurance/quality control or independent testing • 2+ years of people leadership • Experience designing sampling methodologies and error taxonomies in a regulated environment • Familiarity with alert, case, and sanctions-screening workflows • Strong QC/QA design discipline, including statistically valid sampling and calibration • Independence and objectivity; comfort challenging the production line constructively • Knowledge of the five-element documentation baseline and examiner expectations • Clear reporting of findings and trends to governance forums • Collaborative with second and third lines while preserving first-line QC scope • Working knowledge of Pathward's product suite, including Card Issuing / Prepaid, Acquiring (Merchant & ATM), Tax Products, Digital Payments & Faster Payments, Sanctions (OFAC / 314(a) / PEP), and the Bank-vs-Program-Manager framework

🏖️ Benefits

• Annual performance-based incentive opportunity • Health insurance • 401(k) retirement benefits • Life insurance • Disability benefits • Paid time off • Comprehensive benefits package for eligible employees