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Senior Technical Account Manager

🕒 August 13

🇺🇸 United States – Remote

💵 $181k - $207.7k / year

⏰ Full Time

🟠 Senior

🧑‍🔧 Technical Account Manager

Where this job comes from

Posted on Paxos's careers page, not through a job board

First seen by Remote Rocketship August 13

Still open on Paxos's site. Checked 9 hours ago.

Logo of Paxos

Paxos

201 - 500 employees

Founded 2012

💼 Consulting

⚖️ Legal

📦 Logistics

💰 Corporate Round - Paxos on 2022-01

Consulting • Legal • Logistics

Paxos is a regulated blockchain infrastructure and trust company that builds enterprise-grade digital asset solutions, including issued stablecoins, custody, and crypto brokerage services. The company provides stablecoin issuance and redemption (e. g. , USDP, PYUSD, USDG, PAXG), payments and payout rails, and custody/trading infrastructure for institutions, emphasizing regulatory oversight, transparency, and compliance across jurisdictions. Paxos partners with major enterprises to enable payments and tokenization while operating under trust charters and payments licenses.

📋 Description

• Partner with customer technical and operational teams to implement Paxos products and services post-sale across Brokerage, Money Movement, Orchestration, and Tokenization/Dashboard. • Provide customer education, project management, test design, best-practice recommendations, technical question support, and testing support. • Prioritize and deliver daily technical and operational requests across a broad account book, including intake, routing, SLAs, and status updates. • Own integration health and reliability through monitoring, alerts, error recovery, reconciliations, data quality checks, and environment hygiene from sandbox to production. • Run change management for releases, API/schema/version updates, configurations, entitlements, keys/certificates, IP allowlists, and maintenance windows. • Execute integration work aligned to account plans: enable capabilities, modify integrations, validate, roll out, and stabilize. • Provide implementation consulting, including integration patterns, test plans, and go-live readiness. • Publish shared patterns, FAQs, runbooks, and usage/SLA/error reporting to scale team knowledge.

🎯 Requirements

• 5+ years of Implementation Consulting or Technical Account Management experience in enterprise SaaS, fintech, or financial services • Track record of delivering complex technical implementations spanning multiple quarters with enterprise customers • Strong technical acumen and ability to lead API integrations • Experience managing complex stakeholder relationships • Excellent project management and communication skills • Authorization to work in the United States

🏖️ Benefits

• Equity • Bonus eligibility • 10% annual bonus • Competitive total compensation and benefits package

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