Inside Sales Representative – Hourly

Job not on LinkedIn

November 14

⛷️ Utah – Remote

Although this job is listed in Utah, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💼 Account Executive

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Pearson VUE

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Education • eCommerce • SaaS

Pearson VUE is a global leader in computer-based testing, providing a wide range of credentialing and certification exams for various industries. They support test-takers and test owners by offering resources, scheduling options, and accommodations to ensure equitable access to testing. Their mission is to empower candidates and enrich communities through the delivery of high-stakes exams that validate professional skills and knowledge, contributing to career advancement and industry standards.

1001 - 5000 employees

Founded 1994

📚 Education

🛍️ eCommerce

☁️ SaaS

📋 Description

• Proactively engage with customers through outbound calls and email to generate and qualify leads. • Understand customer needs and recommend appropriate products and services to drive sales. • Follow up on product usage and provide guidance or training to ensure customer satisfaction and retention. • Maintain accurate records of prospects and customers in CRM systems to support pipeline management. • Present and demonstrate product features and benefits to influence purchasing decisions. • Stay informed on product updates, industry trends, and competitor offerings to position solutions effectively. • Collaborate with Territory Managers and internal teams to optimize sales processes and close opportunities. • Identify upsell and cross-sell opportunities to maximize revenue. • Research and qualify new leads to expand market reach.

🎯 Requirements

• High School Diploma or GED required; Associate or Bachelor’s degree in Business, Marketing, or related field preferred. • Previous experience in inside sales, outbound calling, or a call center environment strongly preferred. • Familiarity with lead qualification and pipeline management processes. • Strong verbal and written communication skills, including cold calling and email outreach. • Exceptional customer service and relationship-building abilities. • Proven ability to meet or exceed sales targets and KPIs. • Excellent organizational and time management skills; ability to prioritize and multitask in a fast-paced environment. • Proficiency in Microsoft Office Suite and CRM platforms (Salesforce experience preferred). • Ability to learn and articulate product knowledge quickly and effectively. • Comfort with technology and virtual communication tools (e.g., Teams, Zoom).

🏖️ Benefits

• Work Setting: This is a fully remote position requiring a dedicated workspace, reliable internet connection, and the ability to maintain productivity in a home office environment. • Schedule: Standard business hours with occasional flexibility for customer time zones. • Physical Requirements: Ability to sit for long periods, work at a computer for up to 8 hours daily and use a headset for calls. Comfortable working in a fast-paced, high-volume environment. • Technology Requirements: Proficiency with CRM systems, email platforms, and virtual meeting tools; ability to troubleshoot minor technical issues independently. • Travel: Occasional travel (1–2 times per year) may be required.