Business Development Manager – Amazon Connect, AWS CX Solutions

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November 7

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PHIZENIX

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HR Tech • Artificial Intelligence • B2B

PHIZENIX is a talent acquisition solutions company that specializes in connecting businesses with highly skilled technology professionals. They offer services such as executive search, permanent placement, and contract staffing while also helping businesses integrate artificial intelligence into their operations to enhance performance. With a focus on cultural fit and precise matching, PHIZENIX aims to streamline the hiring process and optimize talent deployment for companies seeking to innovate and grow in the digital landscape.

1 - 10 employees

Founded 2025

👥 HR Tech

🤖 Artificial Intelligence

🤝 B2B

📋 Description

• Identify, pursue, and close new business opportunities for Amazon Connect and AWS CX solutions in target industries such as finance, healthcare, retail, and public sector. • Work with internal solution engineers and AWS partner teams to develop customized proposals, demos, and presentations tailored to client needs. • Build and manage a strong pipeline of enterprise clients, maintaining accurate forecasting and reporting through the CRM system. • Conduct discovery sessions with customers to understand their contact center and CX challenges, and align them with AWS-based solutions. • Negotiate contracts, manage proposals, and oversee deal closures in collaboration with technical and delivery teams. • Develop go-to-market strategies, campaigns, and sales collateral in partnership with marketing and AWS. • Maintain relationships with key stakeholders across AWS, clients, and technology partners to expand sales reach and joint engagement opportunities.

🎯 Requirements

• 7+ years of experience in B2B sales, business development, or solution selling, preferably in cloud, SaaS, or customer experience technology. • Proven track record in selling Amazon Connect, AWS, or contact center solutions (e.g., Genesys, Five9, NICE CXone, Twilio Flex, Avaya Cloud). • Strong understanding of cloud computing concepts (AWS, AI/ML, SaaS, CX technologies). • Exceptional communication, presentation, and negotiation skills with C-level and technical stakeholders. • Experience working with or through AWS partner ecosystem is highly desirable. • Bachelor’s degree in Business, Technology, or a related field.