Senior People Partner

November 7

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Pindrop

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Cybersecurity • Telecommunications • Finance

Pindrop is a leader in voice authentication and fraud detection, offering innovative solutions to enhance the security of voice communications. The company uses advanced technologies such as liveness detection, behavioral analysis, and voice biometrics to combat threats like deepfakes and spoofing in various sectors including banking, finance, insurance, and retail. Pindrop integrates with platforms like Five9 to provide multifactor authentication, ensuring both the protection of sensitive information and a seamless user experience. With a focus on securing call centers and smart devices, Pindrop helps businesses prevent fraud and improve customer interactions by leveraging cutting-edge audio, voice, and AI technologies. Their solutions are trusted by some of the largest financial institutions and insurance companies around the world.

201 - 500 employees

Founded 2011

🔒 Cybersecurity

📡 Telecommunications

💸 Finance

📋 Description

• Reporting to the VP, People Partner and partnering with cross-functional leaders, including C-level executives, this role will establish and deploy short- and long-term strategies within culture, talent, change management, and organizational development to drive business success. • Support the execution of the People Operations strategy and ensure delivery of core people services across the organization. • Formulate partnerships across the business to deliver value-added, objective-aligned people solutions. • Work closely with leaders, managers, and employees to improve relationships, build morale, and increase productivity and retention. • Provide day-to-day performance management guidance to people managers (e.g., coaching, counseling, career development, and disciplinary actions). • Maintain in-depth knowledge of legal requirements related to people management; partner with Legal to manage risk and ensure consistent, compliant practices across multi-state (and potential global) populations. • Act as a strategic thought partner to the VP, People Partner and C-level leaders, shaping multi-year talent, culture, and organizational design roadmaps aligned to company OKRs. • Lead enterprise-level change initiatives (e.g., reorganizations, leadership transitions, site strategy, M&A diligence/integration) with defined success metrics and communication plans. • Establish executive-ready people analytics and insights (org health, engagement, attrition risk, calibration outcomes) and drive cross-functional action plans to measurable outcomes. • Program-manage key People initiatives — including rollout, communication, reporting, and metrics for programs such as engagement surveys and other organizational effectiveness efforts. • Collaborate with People Operations and other cross-functional teams on special projects and continuous improvement initiatives.

🎯 Requirements

• 5+ years of prior experience working within HR/People Operations in start-up/high growth environments • Passion and successful track record for mentoring and coaching managers as well as employees ideally within sales, customer success, and marketing, among others. • Ability to track projects and programs and move them forward to completion in a timely manner; ability to collaborate effectively with people across the business • Tech-savvy and comfortable with data and multiple HR platforms • Adept at thinking outside the “HR box” and great at humanizing HR into what it is really intended for… supporting and developing people, creating a fulfilling work environment where we can all do and be our best • Degree in Human Resources or a related field and/or equivalent experience (preferred) • PHR/SPHR or related certification holder (preferred) • Proven experience partnering directly with VP/C‑suite leaders in high‑growth environments; able to influence decisions at the executive table. • Demonstrated success leading organizational design and large‑scale change across distributed, remote‑first teams with measurable business impact. • Advanced data fluency and people analytics capability; able to translate insights from HR systems/BI tools into clear narratives and decisions for senior leadership. • Deep employee relations expertise with strong working knowledge of multi‑state employment regulations; international exposure a plus.

🏖️ Benefits

• Competitive compensation, including equity for all employees • Unlimited Paid Time Off (PTO) • Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan! • Best-in-class Health Savings Account (HSA) employer contribution • Affordable vision and dental plans for you and your family • Employer-provided life and disability coverage with additional supplemental options • Paid Parental Leave - Equal for all parents, including birth, adoptive & foster parents • One year of diaper delivery for your newest addition to the family! It’s our way of welcoming new Pindroplets to the family! • Identity protection through Norton LifeLock • Recurring monthly Phone and Internet allowance • One Time home office allowance • Remote first environment – meaning you have flexibility in your day! • Company holidays • Annual professional development and learning benefit • Pick your own Apple MacBook Pro • Retirement plan with competitive 401(k) match • Wellness Program including Employee Assistance Program, 24/7 Telemedicine