Director, Partner Operations

🕒 October 14

⛰️ Colorado – Remote

⛰️ Colorado – Remote

💵 $180k - $200k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

👻 Ghost score 0%

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Ping Identity

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2002

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 $35M Series F - Ping Identity on 2014-09

Consulting • Healthcare • Logistics

Ping Identity is a leading provider of identity and access management (IAM) solutions, delivering secure, scalable, and flexible identity services for enterprises and large organizations. The company offers cloud and on-premises platforms (including PingOne and Helix AI-powered capabilities) to manage authentication, access, orchestration, fraud prevention, and decentralized identity across customers, employees, and third parties. Ping Identity focuses on reducing fraud, improving user experiences, and supporting complex deployment needs for sectors like government, financial services, healthcare, retail, and media.

📋 Description

• Lead the operational engine powering Ping Identity’s global partner ecosystem • Develop and execute partner operations strategy aligned with business growth goals • Design and implement scalable processes for resellers, referral partners, GSIs, SIs, MSPs, ISVs, and cloud marketplaces • Build dashboards and reporting frameworks measuring partner performance, pipeline, and influence • Integrate partner data into Salesforce, PRM, and BI tools with Sales Ops and RevOps • Optimize indirect lead-to-cash processes, including deal registration, attribution, and compensation • Support partner program tiers, incentives, benefits, onboarding, certification, and enablement workflows • Track partner participation and compliance with program requirements • Own or influence PRM, Salesforce, LMS, and partner portal tools and integrations • Serve as operations point of contact for Partner Sales, Alliances, and Executive Leadership • Collaborate with Product and Marketing to align go-to-market activities with technology and cloud partners

🎯 Requirements

• 10+ years of experience in Sales Operations, Channel/Partner Operations, or similar roles in B2B SaaS environments • Deep understanding of partner ecosystems including VARs, GSIs, ISVs, MSPs, and hyperscalers • Strong experience with partner programs and partner enablement frameworks • Proven ability to manage and improve sales/partner systems and data quality across CRM and PRM platforms • Analytical mindset with experience in forecasting, attribution modeling, and performance analytics • Excellent project management and cross-functional communication skills • Familiarity with Salesforce, PRM tools (e.g., Impartner, Allbound, or similar), and BI/reporting platforms • Prior identity/security SaaS experience is a plus

🏖️ Benefits

• A company culture that empowers you to do your best work • Employee Resource Groups that create a sense of belonging for everyone • Regular company and team bonding events • Competitive benefits and perks • Global volunteering and community initiatives • Generous PTO & Holiday Schedule • Parental Leave • Progressive Healthcare Options • Retirement Programs • Opportunity for Education Reimbursement • Commuter Offset (Specific locations)