Intermediate Software Engineer – AIOps

🕒 February 27

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PointClickCare

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

⚕️ Healthcare Insurance

☁️ SaaS

🏢 Enterprise

💰 Secondary Market on 2022-03

Healthcare Insurance • SaaS • Enterprise

PointClickCare is a cloud-based software provider focused on improving care collaboration and financial health in the healthcare industry. The company offers a comprehensive platform that connects care teams with important data, allowing for seamless care transitions and better patient outcomes. By streamlining operations for skilled nursing facilities, senior living communities, and other healthcare providers, PointClickCare helps reduce inefficiencies, manage medication orders, ensure compliance, and improve financial performance. PointClickCare also fosters innovation and quality improvements in healthcare through integrated care coordination and actionable insights across data silos.

📋 Description

• Build ML-based anomaly detection and pattern recognition systems. • Enhance telemetry with smart tagging and metadata for better AI insights. • Develop event-driven workflows and self-healing systems using AI triggers. • Automate incident response with generative AI and custom AI agent orchestration. • Use time-series forecasting and predictive modelling to anticipate failures. • Optimise infrastructure with AI-powered autoscaling and cost-aware resource allocation. • Build scalable, fault-tolerant systems in a cloud-native environment. • Participate in on-call rotations and lead incident response for critical systems. • Run internal AIOps workshops and help teams adopt AI maturity models. • Champion responsible AI practices and ethical automation.

🎯 Requirements

• 5+ years' experience in software engineering. • Experience with SRE principles. • Experience with AI/ML in production environments • A passion for automation, intelligent systems, and operational excellence • Strong debugging, problem-solving, and system design skills

🏖️ Benefits

• Benefits starting from Day 1! • Retirement Plan Matching • Flexible Paid Time Off • Wellness Support Programs and Resources • Parental & Caregiver Leaves • Fertility & Adoption Support • Continuous Development Support Program • Employee Assistance Program • Allyship and Inclusion Communities • Employee Recognition … and more!