Principal Salesforce Architect

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PointClickCare

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

💼 Consulting

⚕️ Healthcare Insurance

💰 Secondary Market on 2022-03

Healthcare • Consulting • Healthcare Insurance

PointClickCare is a cloud-based software provider focused on improving care collaboration and financial health in the healthcare industry. The company offers a comprehensive platform that connects care teams with important data, allowing for seamless care transitions and better patient outcomes. By streamlining operations for skilled nursing facilities, senior living communities, and other healthcare providers, PointClickCare helps reduce inefficiencies, manage medication orders, ensure compliance, and improve financial performance. PointClickCare also fosters innovation and quality improvements in healthcare through integrated care coordination and actionable insights across data silos.

📋 Description

• Execute the strategic vision for the Enterprise Architecture practice under the guidance of leadership • Collaborate with domain architects, engineers, and leaders to develop technical standards, reference architectures, design patterns, opinion papers, and architecture decision frameworks • Develop and manage technical strategy and coordinate adoption across system design, infrastructure integrations, application development, and runtime principles • Manage the architecture review process, validation checklists, architectural artifacts, and domain-specific guidance • Translate business requirements into well-architected Salesforce platform solutions • Design and develop efficient end-to-end solutions for complex business problems • Apply architectural and engineering concepts to ensure scalability, maintainability, security, reliability, extensibility, flexibility, availability, and manageability • Manage technical delivery of custom development integrations and data migration for Salesforce implementations • Develop and execute a comprehensive Salesforce technical strategy covering architecture, development, integration, and maintenance • Research emerging technologies, develop proofs of concept, and recommend robust, cost-effective technologies • Drive adoption of enterprise design patterns and standard solution design and development processes • Produce target-state solution architectures, conduct architectural assessments and gap analyses, and shape solution roadmaps • Partner with data architects on data integrity, security, compliance, and data management • Partner with integration architects on integration strategies and system data flow • Ensure individual solutions align with overall enterprise architecture • Collaborate with business leaders to create business capability models aligned with technology needs • Foster a learning community within enterprise architecture and deliver value to business units • Report to the Director – Enterprise Architecture and work with IT, product teams, and senior executives

🎯 Requirements

• Bachelor's or Master's degree in Computer Science, Information Technology, or a related field • 5+ years of experience as a senior domain architect or senior enterprise architect • Prior experience as a Principal Salesforce Architect in a global organization working with Salesforce Connected Apps and Salesforce AppExchange applications • Proven experience designing and delivering complex B2B SaaS Salesforce solutions • Led at least two large-scale Product-to-Cash (CPQ/RCA) implementations from design to go-live • 5+ years of experience defining Salesforce architecture across quoting, contracting, fulfilment, billing, revenue, customer success, and customer support • Experience planning and leading architecture delivery for large-scale business and systems transformation programs • Proven track record leading large-scale Salesforce initiatives from concept to delivery • Deep understanding of Salesforce architecture capabilities and ecosystem, including Sales Cloud, Service Cloud, Marketing Cloud, and Community Cloud or SuccessFactors ecosystem • Strong leadership and interpersonal skills, with ability to communicate complex technical concepts to non-technical stakeholders • 5 years of hands-on enterprise architecture framework experience, such as TOGAF, C4, or ArchiMate • Strong analytical, problem-solving, and communication skills • Previous roles focused on data architecture, application or solution architecture, integration, risk management, and technology standards • Strong understanding of security architecture principles and practices • Proven experience in business capability modeling and translating business needs into technology solutions • Salesforce Certified Technical Architect, Application Architect, or System Architect certifications preferred • Familiarity with managed packages such as Gong, DocuSign CLM, Kantata, Gainsight, Showpad, Qualtrics, or similar enterprise apps would be a plus • Generative AI Code Assistants such as GitHub Copilot and knowledge of current Generative AI model capabilities would be an asset

🏖️ Benefits

• Benefits starting from Day 1 • Retirement Plan Matching • Flexible Paid Time Off • Wellness Support Programs and Resources • Parental & Caregiver Leaves • Fertility & Adoption Support • Continuous Development Support Program • Employee Assistance Program • Allyship and Inclusion Communities • Employee Recognition • Flexible work arrangements • In-office events including onboarding, team events, semi-annual and annual team meetings