Poli Conecta
1 - 10 employees
Founded 2017
💼 Consulting
📣 Marketing
🎯 Recruiter
Consulting • Marketing • Recruitment
Poli Conecta is a Brazil-based HR consultancy that connects companies with qualified talent and designs corporate benefits to boost engagement and well-being. It provides Recruitment & Selection, executive Headhunting (using AI and behavioral assessments), Career Mentoring, Benefits management (cards for food, meal, mobility, rewards), and outsourced HR management solutions. Poli Conecta serves businesses across technology, finance and industry sectors with tailored, B2B-focused services to streamline hiring, leadership placement and people operations.
Customer Services Analyst
Job not on LinkedIn
🕒 December 11, 2025
🗣️🇧🇷🇵🇹 Portuguese Required
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Poli Conecta
1 - 10 employees
Founded 2017
💼 Consulting
📣 Marketing
🎯 Recruiter
Consulting • Marketing • Recruitment
Poli Conecta is a Brazil-based HR consultancy that connects companies with qualified talent and designs corporate benefits to boost engagement and well-being. It provides Recruitment & Selection, executive Headhunting (using AI and behavioral assessments), Career Mentoring, Benefits management (cards for food, meal, mobility, rewards), and outsourced HR management solutions. Poli Conecta serves businesses across technology, finance and industry sectors with tailored, B2B-focused services to streamline hiring, leadership placement and people operations.
📋 Description
• Support clients in their daily questions related to logistics and finance operations. • Analyze PowerBI reports and OMS tools to provide accurate information. • Manage and resolve client tickets within agreed SLAs. • Identify communication gaps and propose improvements. • Collaborate with a network of partners: warehouses, carriers, systems, and freight forwarders. • Guide clients on how to use internal tools effectively.
🎯 Requirements
• Fluent in English and Portuguese (written and spoken). • 2+ years of experience in Customer Service and/or Supply Chain. • Organized, analytical, detail-oriented, and proactive. • Able to manage multiple priorities in a fast-paced environment. • Curious, tech-oriented, and eager to learn. • Familiarity with logistics operations or retail environments is a plus.
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