Procedure Analyst

🕒 September 14

🐻 Alaska, Arizona, +25 more states – Remote

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💵 $48.4k - $72.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of Premera Blue Cross

Premera Blue Cross

1001 - 5000 employees

Founded 1945

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Premera Blue Cross is an independent health insurance provider, serving businesses and residents of Washington State and Alaska as a licensee of the Blue Cross Blue Shield Association. The company offers a range of health plans including individual, family, employer-based, and Medicare Supplement plans. However, it has announced that it will exit the Medicare Advantage market as of January 1, 2025. Premera is committed to advancing health equity and community support, evident through its Social Impact Program focused on behavioral health and homelessness solutions in Washington and Alaska. Additionally, Premera complies with federal and state civil rights laws, offering language assistance services to ensure equitable care.

📋 Description

• Create, format, edit, proofread, revise, and maintain corporate and departmental policies, technical procedures, and documents • Recommend solutions to procedure-related process and workflow issues • Advise on procedures taxonomy, style guide, and content standards • Assess procedure or project request priority, identify impacted areas, and establish communication links • Ensure documentation is clear, consistent, and meets end-user needs • Analyze, interpret, and synthesize state and federal mandates, contract changes, and corporate communications for procedural impact • Initiate and facilitate work groups to obtain process flows, business decisions, and issue resolutions • Perform ad hoc analyses for end users • Participate in project-related activities, oversee related project accountabilities, and report procedure and project status • Perform system testing to validate procedures

🎯 Requirements

• High School Diploma or GED (Required) • 2 years of Premera experience, with at least 1 year of developing organizational procedures OR 3 years of experience developing organizational procedures (Required) • Bachelor’s degree in related areas of study or a certificate/relevant course work in Business Writing, Technical Writing or Journalism (Preferred) • Operations experience (Preferred) • Prior health care experience (Preferred) • Technical writing, Web/Internet/HTML experience (Preferred) • Business re-design or continuous improvement experience (Preferred) • Ability to exert up to 10 lbs. of force occasionally and/or a negligible amount of force frequently or constantly • Ability to keyboard and communicate clearly and understandably in person and over the telephone

🏖️ Benefits

• Medical, vision, and dental coverage with low employee premiums • Voluntary benefit offerings, including pet insurance • Life and disability insurance • Retirement programs, including a 401K employer match and a pension plan vested after 3 years of service • Wellness incentives, including counseling services, stress management programs, and mindfulness programs • Generous paid time off • Tuition assistance for undergraduate and graduate degrees • Employee recognition program • Commuter perks • Free convenient on-site parking • Subsidized on-campus cafes • On-site health and wellness activities • Fitness and well-being center with in-person and virtual workouts and nutritional counseling • For hybrid employees, on-campus flexibility with access to on-site resources, networking opportunities, and team engagement

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