Account Executive – Medical Communications

🕒 April 14

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💼 Account Executive

👻 Ghost score 65%

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Prime Global

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1997

💼 Consulting

🏥 Healthcare

📣 Marketing

💰 Private Equity Round on 2021-04

Consulting • Healthcare • Marketing

Prime Global is a world-leading partner in life science communications, engagement, and value optimization for the bio-pharmaceutical industry. They specialize in navigating the challenging and rapidly evolving landscape of healthcare and bio-pharmaceuticals to drive innovation and real change. With a focus on accelerating life-changing solutions, Prime Global offers strategic consultancy, life-cycle management, medical strategy, publications, scientific communications, HEOR, RWE, market access, commercial launch, and promotional education. They integrate science, strategy, data, creativity, and technology to tailor solutions to their clients' needs. Prime Global's expertise includes responsible AI integration to enhance communication quality and efficiency. Their in-house specialists at Prime Solutions Lab combine creative innovation with strategic thinking to deliver impactful results, making them a trusted partner in the life sciences sector.

📋 Description

• Support day-to-day account management under the direction of the senior team, ensuring smooth communication and efficient delivery of client work in line with SOPs • Collaborate with studio, editorial, and creative teams to coordinate timely project delivery • Develop and manage project timelines, update status trackers, and flag risks or issues • Coordinate live, virtual, and hybrid events, including logistics, materials, registrations, and supplier liaison • Coordinate print and shipping, and support on-site packs and pre-meeting materials • Process copyright permission approvals and reference purchasing; order and file references • Maintain organized project folders and consistent file naming and sharing practices • Perform online and database searches for journal and congress information • Manage financial tracking and invoicing under guidance, including job numbers, budgets, invoicing, and reporting using CMAP • Track time accurately and record it weekly • Support client communication, meeting contact reports, status updates, and project delivery discussions • Build working relationships with clients, authors, and key opinion leaders • Create and maintain database and approval records in accordance with publication processes and guidelines • Upload, track, and maintain approval records through quality-control workflows • Ensure Good Publication Practice compliance and a fully auditable documentation trail • Take responsibility for Publication Platform audits • Identify inconsistencies or missing information and work with internal teams to resolve issues • Contribute to post-project debriefs, lessons learned, organic account growth, and continuous improvement

🎯 Requirements

• Organized and reliable, with strong attention to detail • Communicates clearly and professionally, both verbally and in writing • Manages time effectively and delivers work to agreed deadlines • Able to prioritize and manage multiple projects independently while maintaining accuracy under pressure • Collaborates effectively and models Prime’s values through positive team contribution • Professional, adaptable, and proactive in supporting team and client needs • Demonstrates curiosity, initiative, and accountability for continuous learning and improving team efficiency

🏖️ Benefits

• Generous time off • 401k with match • Remote working • Medical benefits