Senior Customer Success Engineer

Job not on LinkedIn

🔥 13 hours ago

🇨🇦 Canada – Remote

💵 $108.8k - $149.6k / year

⏰ Full Time

🟠 Senior

🧑‍🔧 Technical Customer Success Manager

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Procore

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2015

💸 Finance

🤝 B2B

Finance • B2B

Procore is specialized in long-term asset leasing to established businesses, focusing on providing immediate cost savings while delivering high returns to its investors. The company operates in the realm of investment management, facilitating financial solutions that benefit both clients and investors.

📋 Description

• Leverage customer analytics, usage metrics, and industry best practices to provide actionable recommendations • Architect and present value-focused solutions addressing customer business challenges • Inform customer leadership about platform roadmaps and new feature releases • Serve as a technical advisor for complex technical needs and escalations • Lead tailored product demonstrations • Coordinate internal and external cross-functional technical resources to resolve customer needs • Maintain expertise in platform capabilities, service offerings, and industry standards • Support and mentor team members • Collaborate across the organization to refine processes and elevate global customer engagement standards • Travel up to 50% domestically and internationally for on-site customer consultations and industry events

🎯 Requirements

• 5+ years of direct experience within the construction sector • Solid understanding of construction industry sectors and project workflows, including bidding, Requests for Information (RFIs), and scheduling • Proven experience in customer-facing technical roles such as Customer Success, Technical Pre-Sales, or Solutions Consulting • Exceptional written, verbal, and virtual presentation skills • Strong analytical and problem-solving capabilities • Ability to quickly grasp platform architectures and cloud capabilities • Ability to collaborate across internal departments, including Sales and Product • Bachelor’s degree in Construction Management, Civil Engineering, Mechanical Engineering, Information Systems, Computer Science, or equivalent education level / experience

🏖️ Benefits

• Equity Compensation eligibility • Bonus Incentive Compensation eligibility • Remote work arrangement • Travel opportunities to participate in industry events and conduct customer consultations

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume