Senior Manager, Quality

🕒 4 days ago

🏄 California, Oregon, +1 more states – Remote

🏄 California – Remote 🌲 Oregon – Remote ☕ Washington – Remote

💵 $54 - $112 / hour

⏰ Full Time

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Providence

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1856

💼 Consulting

🛡️ Insurance

🏥 Healthcare

Consulting • Insurance • Healthcare

Providence is a not-for-profit health system committed to providing a wide range of medical services, including primary care, urgent care, pediatrics, maternity care, cancer treatment, and specialized services like neurosurgery and orthopedics. They offer both in-person and virtual care through clinics and a mobile app, ensuring patients can access healthcare conveniently. With a mission rooted in compassion, dignity, and justice, Providence emphasizes serving those who are vulnerable and strives for excellence in healthcare delivery. They are involved in research and innovation, including genomic profiling and clinical trials to improve patient outcomes.

📋 Description

• Manage, evaluate, and improve Patient Access Services departments in all states • Ensure stable, highly qualified Patient Access Services and Pre-Service teams across the enterprise • Oversee process improvement programs • Manage Epic enhancements and upgrades • Lead training and education initiatives • Perform data analysis and interpretation • Manage teams and support strategic planning and measurement • Perform human resource management functions

🎯 Requirements

• H.S. Diploma or GED • Bachelor's Degree in Healthcare management, public health, or related degree • 8 or more years Patient Access Services or Revenue Cycle department experience • 10 or more years of experience in a large healthcare delivery system • 6 or more years management experience • Demonstrated experience with all aspects of Revenue Cycle including registration, scheduling, front desk check-in processes, authorization, denials, and insurance billing • Demonstrated experience evaluating issues and trends from creative and systemic perspectives • Demonstrated experience with legal and compliance requirements of Access Services and Revenue Cycle, including Joint Commission, EMTALA, HIPAA, CMS, and others • Demonstrated experience with computer systems and IT solutions used within Revenue Cycle • Demonstrated experience developing training materials based on different learning styles • Demonstrated experience standardizing complex and disparate practices and maintaining common processes • Demonstrated experience with process improvement methodology, change management, and operational improvement in complex systems • Demonstrated experience optimizing workflow processes related to complex computer systems • Epic Healthcare Systems experience is preferred

🏖️ Benefits

• Retirement 401(k) Savings Plan with employer matching • Medical, dental, and vision health care benefits • Life insurance • Disability insurance • Paid parental leave • Vacation and holiday time off • Time off for health issues • Voluntary benefits • Well-being resources • Inclusive workplace with equal opportunities for advancement