Supervisor, Patient Financial Services

🕒 October 7

☕ Washington – Remote

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💵 $31 - $48 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💸 Financial Planning and Analysis (FP&A)

🦅 H1B Visa Sponsor

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Logo of Providence

Providence

10,000+ employees

Founded 1856

💼 Consulting

🛡️ Insurance

🏥 Healthcare

Consulting • Insurance • Healthcare

Providence is a not-for-profit health system committed to providing a wide range of medical services, including primary care, urgent care, pediatrics, maternity care, cancer treatment, and specialized services like neurosurgery and orthopedics. They offer both in-person and virtual care through clinics and a mobile app, ensuring patients can access healthcare conveniently. With a mission rooted in compassion, dignity, and justice, Providence emphasizes serving those who are vulnerable and strives for excellence in healthcare delivery. They are involved in research and innovation, including genomic profiling and clinical trials to improve patient outcomes.

📋 Description

• Oversee daily revenue cycle operations, including billing, collections, accounts receivable, claims processing, and account auditing • Ensure compliance with quality, regulatory, and organizational standards while meeting operational and financial goals • Monitor revenue cycle key performance metrics • Lead, coach, train, and evaluate staff performance, including timecard and PTO approvals • Resolve complex account and claims issues • Implement corrective actions and support process improvements • Collaborate with internal stakeholders to optimize workflows, reduce denials, and improve revenue outcomes • Maintain departmental policies, procedures, reporting, and effective communication across teams • Report to the Revenue Cycle Manager • Aid in development of annual revenue cycle goals • Perform other related duties and special projects as assigned

🎯 Requirements

• 3 years of medical account collection experience • Track record of taking decisive action to implement new processes, solutions, or changes • Associate's Degree in Accounting or Business (preferred) • Bachelor's Degree in Accounting or Business, or equivalent education/experience (preferred) • 3 years of experience in lieu of degree

🏖️ Benefits

• Retirement 401(k) Savings Plan with employer matching • Medical, dental, and vision health care benefits • Life insurance • Disability insurance • Paid parental leave • Vacation time • Paid holidays • Paid time off for health issues • Voluntary benefits • Well-being resources • Inclusive workplace and professional career support

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