Senior Revenue Operations Analyst

3 days ago

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QAD

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Enterprise • SaaS • Supply Chain

QAD is a company specializing in enterprise resource planning and industrial transformation solutions. Their Adaptive Enterprise platform helps businesses optimize processes, align people with technology, and manage critical business challenges. QAD's offerings include software for manufacturing, inventory management, supply chain planning, quality management, and global trade compliance. Their solutions serve a range of industries, including automotive, consumer products, food and beverage, industrial manufacturing, and more. The company focuses on becoming an adaptive enterprise by integrating advanced scheduling and data-driven insights.

1001 - 5000 employees

Founded 1979

🏢 Enterprise

☁️ SaaS

📋 Description

• Collaborate with Marketing, Sales, and Customer Success leadership to define, document, and optimize end-to-end revenue processes (e.g., lead-to-cash, customer onboarding, renewal). • Identify bottlenecks, inefficiencies, and areas for improvement within the revenue funnel, recommending and implementing solutions. • Develop and maintain clear process documentation, playbooks, and best practices. • Contribute to the development and execution of strategic initiatives aimed at improving revenue generation and operational efficiency. • Identifies and designs ways to streamline administrative tasks. • Oversee the integrity and accuracy of data within CRM (e.g., Salesforce, HubSpot), Marketing Automation (e.g., Marketo, Pardot), and other sales/marketing tools. • Develop, maintain, and enhance dashboards and reports to provide real-time visibility into key performance indicators (KPIs) across the customer lifecycle (e.g., pipeline health, conversion rates, customer acquisition cost, churn). • Conduct in-depth data analysis to identify trends, opportunities, and risks, providing actionable insights to leadership and cross-functional teams. • Assist in revenue forecasting and modeling, contributing to accurate projections and resource allocation. • Manage, configure, and optimize our revenue technology stack, including CRM, Marketing Automation, Sales Enablement, and other relevant platforms. • Ensure seamless integration and data flow between various systems. • Evaluate new technologies and tools to enhance efficiency and capabilities. • Provide training and support to end-users on system functionalities and best practices. • Foster strong relationships and facilitate communication between Marketing, Sales, and Customer Success teams to ensure consistent messaging and aligned goals. • Support sales enablement initiatives by providing data-driven insights, optimizing sales tools, and contributing to training materials. • Collaborate with Finance on revenue recognition, reporting, and budgeting processes. • Act as a trusted advisor to revenue-generating teams, providing insights and recommendations to improve performance.

🎯 Requirements

• 5 years of experience in Revenue Operations, Sales Operations, Marketing Operations, or a similar analytical role, preferably in a SaaS or B2B environment. • Deep Fundamental Understanding of Salesforce (Critical): You possess more than just administrative skills; you have a strong grasp of the Salesforce data model and architecture (Standard vs. Custom Objects, Master-Detail relationships, Lookups). • Proven ability to build and troubleshoot complex automation (specifically Salesforce Flows), Validation Rules, and permissions (Profiles, Roles, Sharing Rules). • Strong Analytical and Problem-Solving Skills: Proven ability to analyze complex data sets, identify trends, draw meaningful conclusions, and translate insights into actionable recommendations. • Technical Proficiency: Expertise in CRM platforms (e.g., Salesforce, HubSpot), including administration, configuration, and reporting. • Experience with marketing automation platforms (e.g., Marketo, Pardot, HubSpot Marketing Hub). • Proficiency in data visualization tools (e.g., Tableau, Power BI, Google Data Studio). • Strong Excel skills for data manipulation and analysis. • [Optional, but a plus]: Familiarity with SQL, Python, or other scripting languages for data extraction and analysis. • Process Optimization Mindset: Demonstrated ability to identify inefficiencies, map processes, and implement improvements. • Excellent Communication & Collaboration Skills: Ability to effectively communicate complex technical concepts and data insights to diverse audiences (technical and non-technical) and build consensus across departments. • Project Management Skills: Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines. • Strategic Thinking: Ability to connect tactical execution to broader business objectives and contribute to strategic planning. • Attention to Detail: Meticulous approach to data integrity, reporting, and process execution. • Adaptability & Continuous Learning: Eagerness to stay updated on industry trends, best practices, and new technologies in the RevOps space. • [Optional - Nice to Have Skills/Qualifications:] Experience with specific sales enablement tools (e.g., Gong, Salesloft, Outreach). • Knowledge of revenue recognition principles (e.g., ASC 606). • Experience with financial planning and analysis (FP&A).

🏖️ Benefits

• Your health and well-being are important to us at QAD. We provide programs that help you strike a healthy work-life balance. • Opportunity to join a growing business, launching into its next phase of expansion and transformation. • Collaborative culture of smart and hard-working people who support one another to get the job done. • An atmosphere of growth and opportunity, where idea-sharing is always prioritized over level or hierarchy.