Social Media Manager

🕒 October 14

🇺🇸 United States – Remote

💵 $80k - $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💕 Social Media Manager

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Logo of QC Servion, LLC

QC Servion, LLC

51 - 200 employees

⚖️ Legal

📣 Marketing

📦 Logistics

Legal • Marketing • Logistics

QC Servion is the centralized operations hub that provides wholesale management of HR, accounting, legal, contracts, marketing, administration, and safety services across the QC Ecosystem. It delivers recruitment and onboarding, employee development and benefits administration, marketing and communications support, workplace safety programs and compliance guidance, contract management, and accounting and financial reporting to allow affiliated companies to focus on growth and operational excellence. QC Servion supports efficient processes, regulatory compliance, and employee experience across a network of portfolio companies.

📋 Description

• Own the day-to-day social media presence across the QC Ecosystem and organizations supported by the shared marketing function • Plan and maintain social media content calendars across multiple brands, entities, and channels • Develop original content for LinkedIn, X, TikTok, YouTube, and other relevant or emerging platforms • Translate technical concepts, company updates, industry developments, thought leadership, and business initiatives into engaging social content • Adapt content, messaging, and tone to each brand’s individual identity and audience • Identify content opportunities and recommend topics, formats, campaigns, and approaches based on business priorities and audience interests • Maintain a consistent publishing cadence while balancing planned campaigns with timely and reactive content • Create social graphics and visual assets aligned with brand guidelines • Produce and edit short-form video and support longer-form content as needed • Maintain reusable templates, brand kits, and creative assets • Manage day-to-day social activity across a growing portfolio of brands and accounts • Coordinate with stakeholders to gather information and develop timely content • Monitor and respond to comments, direct messages, mentions, and other inbound social activity • Support social engagement for company and assigned executive accounts • Recognize and route potential client, business development, partnership, media, or relationship opportunities to appropriate stakeholders • Escalate sensitive issues or reputational concerns when appropriate • Monitor audience growth, engagement, content performance, and channel trends • Track and report on established social media KPIs • Use performance data to refine content topics, formats, timing, and channel strategy • Stay current on platform changes, algorithms, emerging channels, and social media best practices • Partner with marketing, business development, events, creative teams, leadership, and stakeholders across the QC Ecosystem • Build relationships with subject-matter experts to identify stories, insights, and content opportunities • Increase ownership of day-to-day social planning and decision-making as familiarity with the businesses develops

🎯 Requirements

• 3+ years of experience in social media management, content marketing, digital marketing, brand marketing, or a related area; equivalent demonstrated experience may be considered • Experience independently managing content across multiple social media channels and preferably multiple brands, business units, or clients • Strong writing and storytelling skills with the ability to quickly understand complex or technical information and translate it for external audiences • Strong visual judgment and working knowledge of Canva, Adobe Creative Suite, or comparable design platforms • Experience creating and editing short-form video and other platform-native content • Strong proficiency with LinkedIn and familiarity with X, TikTok, YouTube, and emerging platforms • Experience using social media scheduling, content calendar, analytics, and project management tools • Strong community management skills with the judgment to determine when an interaction requires escalation or broader internal follow-up • Excellent organization and prioritization skills with the ability to manage multiple brands, channels, deadlines, and stakeholder requests • Highly curious and adaptable, with the ability to quickly learn unfamiliar businesses, industries, services, and technical concepts • Proactive working style with the judgment and confidence to recommend ideas, identify opportunities, and move work forward independently • Comfortable leveraging AI and emerging technologies to support research, ideation, content creation, and workflow efficiency • Portfolio or work samples required: an online portfolio link or 3–5 relevant work samples • Preferred: experience in B2B, engineering, infrastructure, energy, technology, industrial, data center, or other technical environments • Preferred: experience managing social media across a multi-brand organization, agency portfolio, or multiple business units • Preferred: experience supporting executive social media or thought-leadership accounts • Preferred: familiarity with paid social campaigns and content amplification • Preferred: photography or videography experience for events, client sites, or company activities • Preferred: experience collaborating with business development or sales teams and connecting social media activity to broader commercial objectives • Frequently required to remain in a stationary position and frequently move through a home office • May occasionally lift up to 20 pounds

🏖️ Benefits

• Choice of comprehensive medical plans (including two PPO-style plans and a HDHP w/ HSA option) • Flex spending accounts (FSA) • Dental and vision plans • Comprehensive medical, dental and vision benefits extended to spouse / domestic partner and dependent children up to age 26 • 401k with company match and self-directed brokerage account option • PTO including additional paid time off during the last week of the year • Company paid life insurance coverage for employees and their eligible dependents • Short and long-term disability, AD&D coverage • Professional development opportunities, tuition reimbursement, and professional licensing assistance • Paid parental leave after one year of employment • Remote work arrangement • Up to 5% business travel

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