Solutions Engineer

🕒 September 15

🇺🇸 United States – Remote

💵 $98k - $140k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Quantum Metric

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2015

💼 Consulting

🏥 Healthcare

✈️ Travel

💰 $200M Series B on 2021-01

Consulting • Healthcare • Travel

Quantum Metric is a digital analytics platform designed to assist business, technology, and analytics teams in understanding and optimizing digital experiences. The platform offers a range of capabilities, including session replay, AI-powered session summarization, dashboards, journey analysis, and monitoring and alerts. Quantum Metric helps businesses surface and quantify friction points, visualize user interactions, and improve page performance. With features such as mobile app analytics, segment building, and performance monitoring, the platform provides comprehensive insights into customer behavior and technical issues. Quantum Metric caters to a variety of industries, including retail, financial services, travel and hospitality, telco, gaming, and healthcare, and is trusted by leading enterprises to improve customer satisfaction and drive revenue growth.

📋 Description

• Guide the technical strategy for enterprise sales cycles across EMEA, from initial discovery to closing • Partner with Account Executives to understand prospects’ critical business issues • Create tailored demonstrations and narratives aligned with high-level business outcomes • Lead complex proof-of-concepts, define success criteria, and quantify measurable business value • Translate customer needs into scalable solution architectures and clear value propositions • Collaborate with Account Executives on deal orchestration • Coordinate with Product/Engineering to ensure smooth post-sales onboarding • Serve as a subject matter expert on the Quantum Metric platform and competitive Customer Experience landscape • Articulate complex technical concepts and business value to C-level executives and engineers • Support RFP responses • Provide structured customer feedback to influence the product roadmap • Guide prospective customers from initial discovery to a signed deal

🎯 Requirements

• 4+ years in Enterprise Pre-Sales/Solutions Engineering within the SaaS or software sector • Proven success supporting complex, multi-layered sales cycles for large enterprise organizations • Ability to engage both technical teams (architects/developers) and C-suite executives (CIO/CDO) • Hands-on experience with web technologies (JavaScript, HTML, CSS) and ROI-based solutioning • Exceptional storytelling and presentation skills tailored for diverse corporate environments • Strong organizational skills to manage multiple strategic deals • Willingness to travel 20–25% • Professional-level fluency in Spanish is a plus • Experience in Digital Experience Analytics or CXM platforms preferred • Familiarity with agentic AI, enterprise data architecture, or tagging strategies preferred • Background in high-growth SaaS or digital transformation consulting preferred • Proficiency in English and Spanish is a plus

🏖️ Benefits

• Medical, Dental, Vision Insurance (99% Medical base plan paid by the Company) • FSA, DCFSA, and HSA accounts • Employee Assistance Programs (EAP) • Telehealth options • Voluntary Life & AD&D, STD, LTD, Critical Illness and Accident • Wellness Perks - discounts on a top-rated fitness app and Healthy Rewards program • Discounts on Pet Insurance • 401k (with employer match) and Options / Equity • 13 company holidays • Unlimited Paid Time Off • Sick leave • Parental/Adoption Leave • Promotional opportunities • Rewards and recognition programs • Robust onboarding and training program • One-time stipend for work-at-home employees • Monthly business expense stipend • Flexible work environments • Employee Discount Program (Perks at Work) • Employee Referral Program • Lead Referral Program • MacBook and awesome swag delivered to your door • Encouraging and collaborative culture • RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack) • Coaching and training programs • Regular company-wide events, seasonal challenges, and sponsored local outings • Employee Resource Groups