Epic Clarity/Caboodle Administrator

🕒 October 9

🇺🇸 United States – Remote

💵 $132.1k - $193.9k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥️ Administration

👻 Ghost score 0%

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Rackspace Technology

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1998

💼 Consulting

📦 Logistics

🤖 Artificial Intelligence

Consulting • Logistics • Artificial Intelligence

Rackspace Technology is a global managed cloud services provider that designs, builds, migrates and operates multicloud, hybrid and private cloud environments for enterprises. It offers consulting, professional and managed services across cloud infrastructure, application modernization, data platforms, AI/ML (Foundry of AI/FAIR), and cybersecurity, along with managed hosting, colocation and platform integrations with major hyperscalers. Rackspace serves regulated and mission-critical industries with a focus on security, compliance, cost optimization and operational reliability.

📋 Description

• Maintain production and nonproduction Clarity and Caboodle environments, including configuration, upgrades, patching, and coordinated environment refreshes • Schedule, monitor, and troubleshoot Clarity extracts and Caboodle ETL processes • Investigate failed or delayed jobs, manage dependencies, and communicate data-availability impacts to reporting teams • Monitor database growth and workload performance • Maintain indexes and statistics, investigate resource bottlenecks, and coordinate tuning with database and infrastructure teams • Maintain database access controls and service accounts • Validate backups and restores and participate in disaster recovery testing • Assess the operational impact of Epic updates and schema changes • Coordinate testing with reporting developers and validate successful data loads following maintenance or upgrades • Maintain ETL runbooks, configuration documentation, and recovery procedures • Automate routine checks, track recurring failures, and implement improvements to data-delivery reliability

🎯 Requirements

• Minimum of three years of experience working as a Clarity/Caboodle administrator in a hospital environment • At least three years of hands-on Clarity/Caboodle administration experience at a hospital or health system, including production support of both platforms • Current Epic certification in Clarity Administration and Caboodle Administration • Demonstrated experience managing Clarity extracts and Caboodle ETL workflows, including failure recovery, troubleshooting, and validation of completed loads • Strong SQL skills • Practical experience administering Microsoft SQL Server environments, including jobs, permissions, performance monitoring, and backup/recovery • Experience with Clarity Console, Caboodle administration tools, and SQL Server Integration Services (SSIS) • Strong analytical, documentation, and communication skills • Preferred: experience supporting large hospital reporting environments, familiarity with downstream business intelligence tools, and a record of improving ETL reliability, runtime, or administrative efficiency • Preferred: experience with cloud and automation

🏖️ Benefits

• Annual bonus or incentives • Equity awards • Employee Stock Purchase Plan (ESPP) • Benefits package (details available through Rackspace Technology)