Financial Care Agent – CA Redemption

Job not on LinkedIn

🕒 2 days ago

🇺🇸 United States – Remote

💵 $14 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💸 Financial Planning and Analysis (FP&A)

Where this job comes from

Posted on Radius Global Solutions LLC's careers page, not through a job board

First seen by Remote Rocketship 2 days ago

Still open on Radius Global Solutions LLC's site. Checked 11 minutes ago.

Logo of Radius Global Solutions LLC

Radius Global Solutions LLC

1001 - 5000 employees

Founded 2013

🏥 Healthcare

📦 Logistics

💼 Consulting

Healthcare • Logistics • Consulting

Radius Global Solutions LLC is a leading provider of digitally integrated customer engagement solutions, specializing in business process outsourcing (BPO) and contact center services. The company focuses on enhancing customer experiences through multi-channel communication and data-driven strategies. Radius offers a range of services including debt collection, healthcare revenue cycle management, and early-stage delinquency management, applying advanced technology and experienced personnel to improve client relationships and operational efficiency.

📋 Description

• Provide exceptional customer service and support for billing questions • Take payments, review payoffs, and arrange payment plans on past-due accounts • Handle inbound and outbound calls related to collections and billing • Assist with account reconciliation and analysis, ensuring transactions are accurately recorded • Negotiate payment plans and resolve billing disputes using excellent phone etiquette • Maintain detailed records of customer interactions and transactions in compliance with company policies

🎯 Requirements

• Full-time availability • Ability to work the production schedule: Monday–Friday 8am–9pm EST and Saturday 8am–12 noon EST • Ability to work 8-hour shifts, including two Saturdays per month • Proficiency in collections call center work • Proficiency in accounts payable and accounts receivable processes • Excellent customer service skills with a focus on phone etiquette • Ability to perform account analysis using math skills for accurate reporting • Background check and drug test • Veterans/Disabled encouraged; Equal Opportunity Employer

🏖️ Benefits

• Full-time work at home • Work-at-home equipment provided • Paid training for 6 weeks, Monday–Friday 8am–5pm EST • Monthly bonus

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