Sales Operations Specialist, DACH

November 3

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Rapid Data GmbH

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SaaS • B2B • Enterprise

Rapid Data GmbH is a company specializing in providing innovative software solutions tailored for the funeral industry, crematoria, and cemeteries. Their products, such as Bestattersoftware and powerordoCLOUD, offer digital tools for operational efficiency, client management, and funeral service provision. Rapid Data GmbH's offerings are designed to streamline processes and enhance customer interaction, and they emphasize cloud-based software for increased flexibility and independence. With a focus on the future of funeral services, they provide comprehensive support and advisory services to help funeral directors and related businesses in the digital transformation of the industry.

51 - 200 employees

☁️ SaaS

🤝 B2B

🏢 Enterprise

📋 Description

• Advance and optimize our Salesforce infrastructure and integrate adjacent tools (e.g., Jira, NetSuite, Marketing) • Develop comprehensive dashboards and reports for real-time insights into pipeline health, forecast accuracy, and team performance • Implement AI-powered tools to support Account Executives (e.g., lead scoring, next best actions, deal intelligence) • Build predictive models to improve revenue forecasting accuracy • Define and continuously refine the marketing & sales funnel • Establish and monitor conversion rate benchmarks at each funnel stage • Design and implement scalable sales processes (deal approvals, discounting policies, territory management) • Develop clear handoff processes between Marketing, SDRs, and AEs • Define deal approval limits and escalation paths by seniority level • Build a rigorous pipeline management system with weekly reviews • Proactively identify pipeline risks and develop mitigation strategies • Conduct regular deal reviews with AEs to ensure pipeline quality • Ensure continuously filled pipeline through data-based territory and lead allocation • Create forecast models and what-if scenarios for executive leadership • Monitor Renewals and implement Churn preventing processes • Partner closely with senior leadership to execute sales strategy • Coach AEs on best practices for CRM hygiene and deal management • Identify skill gaps and develop corresponding enablement programs • Deliver quarterly business reviews to C-level on pipeline health and revenue projections

🎯 Requirements

• 5–8 years’ experience in Sales or Revenue Operations, ideally in B2B SaaS (growth or mid-market focus) • Deep knowledge of Salesforce and its ecosystem, with hands-on experience in Salesforce administration, reporting, and automation • Skilled in pipeline management, forecasting, and sales process design • Skilled in defining and implementing scalable processes (e.g., approval workflows, handoffs, territory planning) • Proven ability to drive cross-functional collaboration and support sales team enablement • Comfortable presenting insights to senior stakeholders and driving data-based decisions • Fluent in English; German is a considered plus but not required!

🏖️ Benefits

• A modern office space in either Berlin or Örebro (with flexible remote work options) • Competitive benefits, including generous wellness allowances • A culture of continuous learning, innovation, and professional growth • Opportunities to contribute to products that make a real impact