Home Advisor

🔥 0 minutes ago

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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RBC

WebsiteLinkedInAll Job Openings

10,000+ employees

🏦 Banking

💸 Finance

🛡️ Insurance

Banking • Finance • Insurance

RBC is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. As Canada's largest bank and one of the largest in the world by market capitalization, RBC provides a diversified business model focusing on innovation and exceptional client experiences. With over 94,000 employees, RBC helps more than 17 million clients in Canada, the U. S. , and 27 other countries in various areas including finance, banking, investing, insurance, financial planning, wealth management, and capital markets.

📋 Description

• Nurture and grow relationships with potential home buyers throughout their home-buying journey • Act as the client’s primary contact and gateway to RBC colleagues and partners • Provide professional credit advice across the stages of the home-buying journey • Advise and educate clients on home equity financing, personal lending, credit card, and everyday banking solutions • Contact leads generated through online home journey tools such as True Home Affordability • Establish regular contact strategies and update relationship-management systems • Guide clients through awareness, research, validation of home equity financing options, and mortgage-application decisions • Use video-enabled capabilities, screen sharing, and advisor/client dashboards to enhance client experience • Identify opportunities and make warm introductions to RBC partners • Keep current with RBC policies and procedures and exercise due diligence • Work a variety of shifts Monday–Friday 9 AM–8 PM and Saturday 10 AM–6 PM local time

🎯 Requirements

• 3+ years of lending experience, including end-to-end processing of credit applications through to funding • Demonstrated experience with mortgage lending • Experience in home equity financing deals • Proven ability to provide complex credit advice, including mortgage fulfillment • Professional-level role; established track record in lending; not entry-level • A change and agile mindset, consistently delivering an exceptional client experience • Strong interpersonal skills that build trust, drive loyalty and proactively seek to nurture and develop client relationships • Excellent communication skills, time management, prioritization, and organizational skills • Digital literacy across smartphones, tablets, laptops, and other devices • Flexibility to provide advice and service during evenings and weekends • Ability to work independently as a Remote Office Employee (ROE) from a home office, with proven time management, organizational, and problem-solving skills • Ability to meet technological and confidentiality requirements, including a private and quiet space and Internet connectivity • Previous relationship management experience within the financial or service industry (nice to have) • Desire to build exceptional client experiences across phone, chat, email, and other channels (nice to have)

🏖️ Benefits

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable • Leaders who support your development through coaching and managing opportunities • A world-class training program in financial services • Work in a dynamic, collaborative, progressive, and high-performing team • Ability to make a difference and lasting impact