Business Consultant – Dedicated Success

🕒 August 6

🤠 Texas – Remote

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⏰ Full Time

🟠 Senior

🔴 Lead

💼 Consultant

👻 Ghost score 12%

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Logo of Realtor.com

Realtor.com

1001 - 5000 employees

🏠 Real Estate

🛍️ eCommerce

Real Estate • eCommerce

Realtor. com is a trusted resource for home buyers, sellers, and dreamers, providing the most comprehensive source of for-sale properties compared to other national sites. With over 20 years in the digital real estate sector, it offers the information, tools, and professional expertise to facilitate the home buying and selling journey. Operated by News Corp subsidiary Move, Inc. , Realtor. com aims to streamline and enhance the experience of navigating the real estate market.

📋 Description

• Lead, grow, and retain Realtor.com’s highest-value strategic customer relationships • Manage a portfolio of approximately 40 premier strategic accounts • Build deep executive-level customer relationships and serve as a trusted business partner • Provide personalized consultation, data-driven insights, custom strategies, implementation plans, and best practices • Own the post-sale lifecycle, including product implementation, training, ongoing support, escalations, retention, and renewals • Engage customers personally and celebrate business and personal milestones • Travel approximately 10% for conferences, events, and customer engagement • Execute company initiatives and corporate OKRs • Develop knowledge of Realtor.com business processes and products and implement enhancements • Collaborate with Sales, Product, Marketing, Technology, Operations, and Finance • Use Salesforce, Focus Fire, and other enterprise systems

🎯 Requirements

• Bachelor’s degree • 8 years of account management experience with key/major accounts • Excellent verbal and written communication skills • Ability to work with PCs, the Internet, and Microsoft applications including Word, Excel, and Outlook • Salesforce experience • Knowledge of the real estate industry • Experience with technical customer support • Ability to build executive-level customer relationships • Ability to manage schedules and priorities independently • Approximately 10% travel

🏖️ Benefits

• Inclusive and Competitive medical, Rx, dental, and vision coverage • Family forming benefits • 13 Paid Holidays • Flexible Time Off • 8 hours of paid Volunteer Time off • Immediate eligibility into Company 401(k) plan with 3.5% company match • Tuition Reimbursement program for degreed and non-degreed programs • 1:1 personalized Financial Planning Sessions • Student Debt Retirement Savings Match program • Free snacks and refreshments in each office location • Development opportunities • Warm, welcoming, and inclusive culture

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