
10,000+ employees
Founded 2014
💼 Consulting
📦 Logistics
🏨 Hospitality
Consulting • Logistics • Hospitality
American Express Global Business Travel is a company providing comprehensive corporate travel management services. It offers technology-driven solutions to help businesses manage and optimize their travel programs efficiently, providing a range of services including booking, travel policy compliance, expense management, and reporting. The company supports clients worldwide, catering to a diverse range of languages and cultural needs, and is aimed at enhancing business travel experiences through innovation in the travel industry.
🕒 August 5
🌐 United States, Canada – Remote
💵 $39.2k - $72.8k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💼 Consultant
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10,000+ employees
Founded 2014
💼 Consulting
📦 Logistics
🏨 Hospitality
Consulting • Logistics • Hospitality
American Express Global Business Travel is a company providing comprehensive corporate travel management services. It offers technology-driven solutions to help businesses manage and optimize their travel programs efficiently, providing a range of services including booking, travel policy compliance, expense management, and reporting. The company supports clients worldwide, catering to a diverse range of languages and cultural needs, and is aimed at enhancing business travel experiences through innovation in the travel industry.
• Advise and arrange travel for corporate business customers, including individuals and groups • Analyze and research travel options and proactively anticipate traveler needs to sell additional services • Arrange and book domestic and international business travel across air, road, rail, and accommodations • Use the Sabre Global Distribution System • Ensure compliance with customers’ agreed travel policies, service provider policies, and regulatory requirements • Use positive telephone service techniques and act on special customer requests • Collaborate with the team to coach, mentor, and provide constructive feedback to improve service levels
• Passion for excellence in client service, including proactive anticipation of needs • Native GDS expertise, specifically Sabre • Professional written and verbal communication • Attention to detail • Integrity and ability to protect personal traveler information • Strong understanding of the travel industry through business travel, leisure travel, or airline reservations • Ability to resolve customer issues quickly and independently or with suppliers • Teamwork and openness to feedback • Flexibility to work a shift anytime between 8:00 AM and 9:00 PM EST, Monday through Friday
• Health and welfare insurance plans • Retirement programs • Parental leave • Adoption assistance • Wellbeing resources for employees and immediate family • Travel deals each week from major travel providers on flights, hotels, cruises, and car rentals • Access to over 20,000 courses on the learning platform • Leadership courses • Career advancement opportunities • New job openings available to internal candidates first • Global Inclusion Groups • Reasonable accommodation for qualified individuals with disabilities
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