Bilingual Administrative Assistant – Life Insurance Operations

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Recruit Action inc.

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Recruitment • B2B • HR Tech

Recruit Action inc. is a recruitment agency dedicated to connecting remarkable candidates with the right employers. With over a decade of experience in Canada, they focus on providing a valuable and human-centered job search experience for both job seekers and companies. Their mission extends beyond traditional recruitment; they actively foster an inclusive economy by partnering with 2SLGBTQI+ owned businesses and sharing insights about the job market and professional development.

2 - 10 employees

Founded 2009

🎯 Recruiter

🤝 B2B

👥 HR Tech

📋 Description

• Administer new life insurance applications and maintain related documentation. • Input and track client requests for new insurance coverage requiring medical underwriting. • Follow up with clients for additional documentation as requested by medical underwriters. • Provide clerical support across the team and assist with general administrative duties. • Manage pending applications and ensure completion of required steps. • Sort and distribute incoming correspondence, including emails and faxes. • Draft responses to routine inquiries and support ad-hoc projects as needed.

🎯 Requirements

• High school diploma or GED required. • 2–4 years of previous experience in administrative or customer service roles. • Experience using CRM systems and Microsoft Word and Excel. • Proven ability to maintain confidentiality and keep information well-organized. • Ability to manage tasks independently and prioritize effectively. • High attention to detail and demonstrated accountability. • Strong customer service and interpersonal skills. • Comfortable learning and navigating new systems quickly. • Bilingual in English and French to communicate with clients, process insurance applications, and provide support in both official languages depending on client preference.

🏖️ Benefits

• Hourly salary of $22.52. • 6-month contract with the potential for permanent employment. • Weekday schedule, 37.5 hours per week. • Flexible schedule from 8 am to 4 pm or 9 am to 5 pm. • Full-time remote work based in Nova Scotia.