Resourcing & Operations Manager

🕒 August 5

🇨🇦 Canada – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Red Nucleus

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏥 Healthcare

💼 Consulting

🏭 Manufacturing

Healthcare • Consulting • Manufacturing

Red Nucleus is a company specializing in healthcare and life sciences services, offering a wide range of advisory and scientific services. With over three decades of experience, they provide solutions across the life sciences product life cycle, aiming to improve health outcomes. Their services include market access and commercialization, medical communications, and learning and development. Red Nucleus also offers products like DirectusPRO and iTakeControl. They focus on supporting strategic and operational challenges in healthcare through their expertise in areas like Quality, Clinical, Safety, Regulatory, and Medical Affairs. The company employs a team of over 700 members dedicated to advancing knowledge and improving lives.

📋 Description

• Analyze project demands, resource availability, and constraints to develop resource allocation plans with team leads • Maintain a skills matrix across departments to assign appropriate resources to projects • Manage and monitor freelance staff across creative, scientific, production, and technical roles • Act as the primary contact with freelance agencies • Maintain freelance approval and onboarding processes • Monitor freelance budgets and report spend and allocation to senior leadership • Control workflow by monitoring production progress and adjusting resourcing • Lead regular resourcing meetings to review workloads, identify overages, and reallocate resources • Assign tasks, provide status updates, communicate roadblocks, and identify overflow resources • Monitor team utilization and collaborate with department leads to achieve targets • Lead process improvement initiatives with the PMO and Capability heads • Support the Client Engagement team with communications, planning, resourcing, timelines, budgets, and change management in the Agency Management System • Manage third-party vendor contracts and relationships • Generate reports and develop or update templates, SOPs, estimation tools, and other project resources • Perform other tasks delegated by the Director, Operations

🎯 Requirements

• BA/BS required • 2–5 years of related industry experience • Strong communication, organization, and negotiation skills • Ability to bridge Project Management with production departments • Ability to assign and resource team members as a single point of contact for project leads • Growth mindset and ability to manage and drive change • Ability to adjust workload balance within an agency management system • Process improvement and documentation skills • Ability to understand project pipelines, sales data, workload balance, and hiring decisions • Understanding of skills required across varied production tactics and therapeutic areas • Diverse production background is an asset • Ability to develop trusted relationships • Ability to translate vague details into project scope, ballpark costs, estimates, and risk-mitigating assumptions • Strong prioritization and roadblock-removal skills • Superb communication skills • Ability to ensure the right tasks are assigned to the right people

🏖️ Benefits

• Hybrid work option for employees local to the Toronto area • Rich working environment • Meaningful work, a true sense of community and fun • Employee celebrations • International recognition as a “Great Place to Work” • Equal opportunity and inclusive workplace