Head of Global Account Management

Job not on LinkedIn

🕒 April 6

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Remote People

WebsiteLinkedInAll Job Openings

1 - 10 employees

🎯 Recruiter

👥 HR Tech

🤝 B2B

Recruitment • HR Tech • B2B

Remote People is a leading international recruitment agency that specializes in creating meaningful employment opportunities by connecting ambitious businesses with exceptional talent from over 150 countries. With a focus on diverse cultures, Remote People offers bespoke recruitment services tailored to the needs of each client and candidate. The company aims to revolutionize the way companies and candidates connect across borders, with deep insights into global markets and cultural nuances. Remote People supports businesses in finding the perfect match, whether they are looking to fill critical roles or expand into new markets without local offices.

📋 Description

• Lead and develop a global team of Account Managers across multiple customer segments • Own retention, expansion, renewals, and revenue growth across hundreds of key customers • Build scalable processes, playbooks, and methodologies that elevate AM performance • Partner with product, support, and sales to create a unified customer lifecycle • Step in as an executive sponsor for strategic accounts when needed • Establish KPIs, dashboards, and forecasting models that guide operational excellence • Hire, coach, and grow high performing AM talent as the function scales • Build rigorous QBR, value realisation, and adoption frameworks • Influence GTM strategy through customer insights and data driven recommendations

🎯 Requirements

• Experience leading AM or Customer Success teams in a SaaS environment • Proven track record driving expansion, renewals, and NRR improvement • Strong operational instincts with the ability to build structure at speed • Excellent executive presence and communication skills • Comfort working directly with enterprise level customers • Passion for developing people and building high trust teams • Ability to thrive in a high growth, high accountability environment • Strategic thinker who is equally comfortable being hands on

🏖️ Benefits

• Remote first culture with high trust and autonomy