Senior Software Engineer – Test

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Replicant

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

🏥 Healthcare

🛡️ Insurance

Consulting • Healthcare • Insurance

Replicant is a company that provides an advanced conversational AI platform designed to autonomously resolve customer service interactions. Their technology helps businesses enhance efficiency and customer satisfaction by resolving up to 80% of customer inquiries without the need for additional agents. The platform excels in reducing handle times, improving CSAT scores, and decreasing agent turnover. Replicant's solutions are utilized across various industries such as insurance, healthcare, consumer services, retail, and transportation. The platform is enterprise-grade, offering reliable, human-sounding AI interactions with sophisticated voice and transcription capabilities, ensuring accuracy and security for their clients.

📋 Description

• Act as a senior technical authority for quality engineering at Replicant • Shape how quality is built into the platform through hands-on engineering • Raise the technical bar across AI-enabled QA Engineers through code and test review, pairing, and mentorship • Drive an AI-native quality engineering strategy to scale coverage, accelerate validation, and surface failures earlier • Build AI-driven testing workflows for broad, scalable platform validation • Own the quality feedback loop from internal dogfooding, customer A/B testing, feedback triage, and bug reporting • Partner with Product and Engineering to improve testability, shape acceptance criteria, and build quality in from the start • Build and improve automation frameworks, validation tooling, and CI/CD quality gates • Use AI and analytics to expand edge-case coverage, summarize failures, and inform roadmap and release decisions

🎯 Requirements

• 5+ years in SDET or quality engineering roles • Significant hands-on coding experience, including ownership of test strategy and release quality in complex software systems • Strong programming skills in at least one of TypeScript, JavaScript, or Python • Ability to build and own production-quality tooling and frameworks • Ability to leverage AI to increase coverage, reduce manual effort, and build smarter testing workflows • Curiosity about AI systems, conversational experiences, and testing voice-driven product behavior • Experience building quality initiatives across teams and influencing engineers, product managers, and stakeholders • Deep knowledge of automation, API testing, integration testing, regression strategy, and CI/CD-based quality workflows • Demonstrated mastery of test design and risk-based coverage • Ability to determine what should be automated versus explored manually • Comfort using data, metrics, and analytics to evaluate quality and communicate trends, risk, and improvement opportunities • Excellent collaboration and communication skills across Engineering, Product, and customer-facing teams • Experience testing AI and LLM-powered systems, including non-deterministic behavior, hallucinations, prompt or workflow regressions, and generative-product quality issues (nice to have) • Experience in an FDE, delivery, or professional services environment (nice to have)

🏖️ Benefits

• Company-wide offsites and smaller team gatherings • Conferences, books, and courses funded through a tech & learning stipend • Remote work arrangement • Flexible vacations • Paid sabbatical after 5 years • Comprehensive benefits • Physical and mental wellness stipend • Competitive salaries • Equity in the company