HubSpot CRM Administrator

🕒 August 22

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 22%

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Logo of Resolv Global

Resolv Global

51 - 200 employees

Founded 2022

💼 Consulting

🤝 B2B

🎯 Recruiter

Consulting • B2B • Recruitment

Resolv Global is a global BPO and staffing provider that delivers scalable, multilingual customer service, technical support, and back-office solutions through a network of six delivery centers and remote teams across multiple continents. The company supports 18+ languages, offers hybrid and work-from-home staffing models, and provides 24/7 coverage for enterprise clients, including Fortune 500 companies. Resolv Global focuses on people-powered, tech-enabled workforce solutions to help businesses expand into new markets and maintain consistent service quality worldwide.

📋 Description

• Administer and maintain the HubSpot CRM environment • Review and improve CRM processes, workflows, and configurations • Build and customize HubSpot functionality based on business requirements • Implement new requests, features, and process improvements • Troubleshoot CRM issues and identify practical solutions • Support workflow and automation configuration • Create and maintain reports and dashboards • Maintain clean, accurate, and reliable CRM data • Identify data hygiene issues and support ongoing data cleanup • Review existing HubSpot architecture before implementing significant changes • Assess how new configurations or requests may affect existing workflows and processes • Document processes and CRM configurations where needed • Collaborate with stakeholders to understand requirements and translate them into HubSpot solutions • Identify opportunities to make the CRM more efficient, scalable, and user-friendly • Consider the impact of configuration changes and balance business needs with sound CRM administration practices

🎯 Requirements

• Hands-on experience administering HubSpot CRM • Strong understanding of HubSpot's CRM functionality, workflows, properties, reporting, and configuration • Experience customizing HubSpot based on business and operational requirements • Experience troubleshooting CRM and workflow issues • Strong understanding of data hygiene and CRM data management • Ability to understand how different parts of a CRM environment interact with one another • Strong attention to detail, particularly when making changes to an established CRM • Good analytical and problem-solving skills • Ability to understand business needs and determine the best implementation approach • Comfortable working independently and managing multiple requests or priorities • Strong written and verbal English communication skills • Ability and willingness to work US business hours • Windows 11 PC (Mac not supported) • 16 GB RAM • Dual monitors • Webcam and headset • i5 processor or higher • Fibre internet with a wired Ethernet connection • Backup power solution • Microsoft Teams / Office 365

🏖️ Benefits

• Fully remote work arrangement • Full-time or part-time opportunities may be considered based on business needs and candidate availability • Ability to work US business hours

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