Deal Desk Coordinator – Contract

🕒 5 days ago

🇺🇸 United States – Remote

💵 $6k - $7.5k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

Where this job comes from

Posted on Retell AI's careers page, not through a job board

First seen by Remote Rocketship 5 days ago

Still open on Retell AI's site. Checked 1 hour ago.

Logo of Retell AI

Retell AI

11 - 50 employees

Founded 2023

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Retell AI is a company that specializes in voice AI technology, enabling businesses to enhance their call operations through automated solutions. Their platform offers features such as call transfer, appointment booking, and IVR navigation, allowing for efficient customer support and lead qualification. Retell AI integrates seamlessly with various telephony systems and supports multiple languages, providing businesses across industries like healthcare and financial services with reliable and scalable voice agent solutions.

📋 Description

• Structure and approve non-standard deals, including discounts, usage commits, per-minute pricing, and payment terms • Build the discount approval matrix and pricing guardrails • Model deal margin before every approval • Run quote-to-cash across CRM, CPQ, Legal handoff, and billing • Report weekly on cycle time, discount levels, and win rate • Automate approvals where possible • Work directly with the founder and daily with Sales, Finance, and Legal • Shape Retell AI’s usage-based pricing

🎯 Requirements

• 4+ years in deal desk, pricing, or sales/revenue operations at a B2B SaaS company • Experience owning an end-to-end enterprise process for deals over $300K • Hands-on experience with Salesforce or HubSpot and a CPQ tool • Experience at a VC-backed SaaS/AI company or a big tech/large SaaS company • Availability for overlapping hours with the Pacific Time team and customers • Experience with usage-based or consumption pricing (nice to have) • Built a deal desk function from scratch (nice to have) • SQL or scripting skills to automate reporting and approvals (nice to have)

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