eCommerce Strategist

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🕒 March 27

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RetentionX

11 - 50 employees

📣 Marketing

💼 Consulting

🤖 Artificial Intelligence

Marketing • Consulting • Artificial Intelligence

RetentionX is a customer intelligence platform designed for consumer brands aiming to succeed in the digital age. It centralizes customer data and decision workflows, helping brands prevent churn and increase retention by providing powerful analytics and segmentation tools. The platform automates workflows to optimize customer acquisition and maximize sell-through, enhancing revenue per customer. With a focus on integrating artificial intelligence, RetentionX offers actionable insights to reshape digital marketing strategies, making it a trusted partner for leading consumer brands. Offering a free trial and priced per customer, RetentionX allows brands to grow without hidden fees or long-term contracts.

📋 Description

• Building and maintaining relationships with a portfolio of global brands. • Guiding new brands through onboarding, ensuring a smooth start with RetentionX. • Providing ongoing training and strategic advice to help brands get the most out of our software. • Demonstrating our platform to potential new customers. • Identifying customer needs and challenges, proactively offering solutions. • Creating educational content such as Help Center articles, guides, case studies, and webinars. • Staying ahead of eCommerce and marketing trends to continuously expand your expertise.

🎯 Requirements

• 2+ years of experience working within a DTC eCommerce brand, ideally in roles such as eCommerce Manager, Marketing Manager, Growth Manager, or similar. • Strong working knowledge of Shopify, Meta Ads, Klaviyo, and other core eCommerce and marketing platforms. • A proactive, ownership-driven mindset—you take initiative, move quickly, and don’t wait for direction. • A data-driven approach—you’re comfortable analyzing numbers, identifying trends, and connecting insights to business outcomes. • Exceptional communication skills, with native-level written and spoken American English. • Proven ability to present findings, strategies, and recommendations to clients or stakeholders in a clear, compelling way. • Strong interpersonal skills—you know how to build trust and maintain productive, positive relationships. • Must be based in the United States (preference for Florida or Texas).

🏖️ Benefits

• Health insurance stipend to help cover your medical needs. • Paid time off (PTO) and paid holidays. • Complete remote flexibility. • Meet your colleagues twice a year at week-long company offsites in exciting locations. • Join a flat-hierarchy, expert-driven team where your ideas and contributions truly matter.

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