Information Request Specialist

🕒 October 21

🏈 Alabama, Florida, +26 more states – Remote

🏈 Alabama – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🦞 Maine – Remote 🌾 Nebraska – Remote 🗻 New Hampshire – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote 🧀 Wisconsin – Remote

💵 $15 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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Revecore

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

☁️ SaaS

🤝 B2B

Healthcare • SaaS • B2B

Revecore is a healthcare revenue recovery company that combines proprietary AI, claims intelligence, workflow automation, and clinical, legal, and reimbursement expertise to identify and recover missed revenue for hospitals and health systems. Their ReClaim™ platform and network intelligence use machine-learning models and payor rule engines trained on hundreds of millions of claims to automate decisioning, prioritize recoveries, manage complex claims (VA, auto accidents, workers' compensation, Medicaid), denials management, underpayment recovery, and accounts receivable acceleration. Revecore operates HIPAA-compliant, SOC 2-certified infrastructure and serves over 1,300 hospitals, emphasizing outcomes like increased reimbursement, faster reimbursement, and high denial overturn rates.

📋 Description

• Update patient accounts with information received from hospitals • Follow up with Contact Specialist • Access client connections and computer systems to obtain information needed to update accounts • Monitor requests to ensure they do not age beyond the required timeframe • Perform special projects or assigned tasks • Assist IT in resolving access issues • Act as a liaison between claims representatives and providers • Facilitate timely resolution of client accounts

🎯 Requirements

• High school diploma or equivalent required • Working knowledge of Excel and Word • Ability to gain proficiency in varied hospital databases and internal applications • Strong computer navigation skills • Experience using multiple software programs simultaneously • Effective verbal and written communication skills • High level of customer service for external and internal customers • Ability to work independently with minimal direction or supervision • Ability to learn client and Operations processes • Accuracy and attention to detail • Ability to organize, prioritize, and follow through on assignments • Must reside in the United States within an eligible listed state • Eligibility to work in the United States • Successful completion of employment verification and background check

🏖️ Benefits

• Extensive multi-week training with ongoing support from teammates following training • Access to a robust knowledgebase for continued reference • Visibility to individual performance metrics for goal setting • Computers and necessary work equipment provided • Involved management support for productivity metrics • Remote work from home • Quiet, distraction-free home workspace • Secure internet connection and specified minimum internet speeds

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