Insurance Support Specialist

Job not on LinkedIn

🕒 June 10

🏄 California, Colorado, +11 more states – Remote

🏄 California – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote ☕ Washington – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

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Revyse

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

☁️ SaaS

🏠 Real Estate

🤝 B2B

SaaS • Real Estate • B2B

Revyse is an AI-powered vendor intelligence and contract management platform built for multifamily property operators. It centralizes vendor sourcing and reviews, contract creation/execution/and analysis, compliance (W-9/TIN/COI verification), and spend insights into a single SaaS system with workflows, e-sign, Yardi integration, and enterprise security (SOC 2). Revyse also offers a vendor marketplace and operator-focused features to reduce risk, eliminate spreadsheet-driven processes, and drive cost savings across property portfolios.

📋 Description

• You will serve as the first line of defense for all inbound support tickets regarding commercial insurance. • You’ll collaborate closely with Risk & Compliance Teams by identifying trends, escalating reviews, and processing documents with clear, contextual summaries. • You’ll play a key supporting role in onboarding new customers by assisting the Implementation team with critical tasks around insurance risk tiers and taxonomy. • You’ll expand and maintain our resource library, creating clear, user-friendly documentation and process guides to help empower both internal users and customers with self-service solutions. • You'll be a true startup generalist, embracing diverse responsibilities and projects, while working independently in a remote environment.

🎯 Requirements

• A strong technical aptitude with proven experience in insurance (specifically commercial lines) and customer service within a fast-paced, tech-driven environment. • A “measure twice, cut once” mentality. Your work is wildly accurate. • Insurance domain knowledge and exposure to the relationship between operators and vendors. • Somewhere around 2+ years of experience is a good benchmark, but not a hard and fast rule. • Exceptional problem-solving skills and the ability to diagnose and resolve technical issues quickly and accurately. • Great written and verbal communication skills, capable of translating complex technical concepts into clear guidance for customers. • Experience in technical documentation and the creation of client-facing materials. • Strong organizational skills and attention to detail. • Ability to manage multiple tasks and projects simultaneously while maintaining a high level of accuracy and quality. • Entrepreneurial, generalist mindset with a willingness to roll up your sleeves and take complete ownership of initiatives in a startup environment.

🏖️ Benefits

• Collaborative remote-forward work environment with a SUPER passionate and talented team. • Trust falls are part of our DNA. We care about our well-being at work.