Customer Service Representative, Healthcare

Job not on LinkedIn

🕒 June 9

🤠 Texas – Remote

🤠 Texas – Remote

💵 $14 - $15 / hour

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Sagility

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

⚖️ Legal

📦 Logistics

Healthcare • Legal • Logistics

Sagility is a company focused on digital privacy and online user experience, with an emphasis on cookie management and compliance with EU cookie laws. It provides tools and information for managing cookies, ensuring legal compliance, and enhancing website functionality and user privacy. Sagility aims to help businesses understand site visitors' interactions through necessary and optional cookies while maintaining data protection standards.

📋 Description

• Handle incoming calls promptly and professionally. • Research and provide effective resolutions to customer inquiries. • Accurately document call details. • Communicate empathetically and diplomatically with clear, professional articulation. • Meet team goals for quality and customer satisfaction daily.

🎯 Requirements

• Must be 18 years or older. • High School Diploma or equivalent. • Minimum of 1 year at a single job, preferably in customer service. • Reliable attendance, with no absences in the first 90 days. • Typing at least 25 WPM. • Hardwired internet connection with minimum speeds of 10 Mbps upload and 25 Mbps download. • Secure, private work area at home. • Flexible availability, including weekends. • Previous healthcare experience is a plus. • Commitment to excellence and a positive attitude. • Strong communication and interpersonal skills. • Comfort in a fast-paced, team-oriented environment. • Proficiency in navigating computer applications. • Desire to exceed customer expectations and grow professionally. • At least 1 year of experience in a call center environment is required.

🏖️ Benefits

• Competitive pay: $14.00 – $15.00/hour. • Performance-based incentives. • Paid training in a cutting-edge virtual training environment. • Comprehensive health coverage (available after 90 days). • Employee wellness and engagement programs. • Career advancement opportunities: 90% of our leaders started as Customer Service Representatives. • Daily Pay. • Medical, Dental, and Vision coverage. • Life Insurance. • Short-Term and Long-Term Disability options. • Flexible Spending Account (FSA). • Employee Assistance Program. • 401(k) with employer contribution. • Paid Time Off (PTO). • Tuition Reimbursement.